리뷰 (254)
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Just getting started using Octane AI but so far their team has been so helpful in getting us set up. Leonardo jumped on a call with me and walked me through the best possible set up for my results page and content blocks. Can't wait to put this quiz to work!
The app itself is outstanding! Easy to use quiz, nice end user design and great integration with Klaviyo!
But the best: awesome support which helped us whenever we had questions!
Reading other low reviews about customer service I have to say we had a totally different experience so hopefully this issue has now been sorted. The customer support team went above and beyond to try and help us find a solution to our problem and responded really quickly. The only issue is I don't think it's possible for the app to do what we need which is why we've scored so low as it feels ...
Great app, exactly what I needed for our quiz.
And I might add, the customer support team is great as well. As I was new to Octane, on 2 occasions, Leonardo was quick to answer and right to the point with the solutions I needed. Thanks a lot! I definitely recommend!
Amazing support :)
Very helpful and prompt customer support! Leonardo was very eager to answer any questions and solve any issues we had :)
I've used this app before and recently came back to it since they added the Shop Quiz feature. Although I can't comment on the app itself since we are JUST starting to use it, I can say that the customer support gets an A+. Thanks for the setup help, Brandon!
A little hard to get used to using it, especially the "rules" Customer service gets back quickly, so make sure to use the chat.
such a bad app wont let you disable the app from store easily. Crap app.
No quick response from teams either. Very disappointing.
While we are just starting to implement this app, the support has been incredible! Leonardo was super responsive, took the time to make sure all my questions were answered as well as that my integration was set up successfully, and checked in to make sure I had everything figured out even after my problem was resolved. 10/10 stars for support here!