Omtaler (253)
Raffiner
-
Etter vurdering
Since we added OctaneAI's Messenger platform, we have seen large sales increases and tons of great engagement on the Facebook platform as a whole. We also recently implemented their new Quiz feature, which has driven in a ton of revenue since launch just a few weeks ago. Their support is fantastic, I would absolutely recommend OctaneAI to any brand seeking to expand their outreach to Messenger and SMS.
I am really happy with this app I love the analytics and integration w/ Klaviyo. I had an issue with my quiz and Brandon helped me troubleshoot it. He followed up with me the next day to test everything and make sure it was working properly. There are a few things I would like to app to do and I was told those features are coming soon *fingers crossed* . I highly recommend the app. to people several times a week.
Wow, this app is amazing. Came for the quiz function - stayed for the boat loads of other features and prompt customer service. Hats off to Brandon our Customer Success Specialist that helped us with this awesome app.
I can't rate the Octane app highly enough. We have seen a massive bump in our opt ins, and I really feel it helps our customers to feel more in-the-loop with our store. The support from Octane is also excellent, and any tweaks I have needed to make have been actioned promptly and efficiently!
The support in configuration of the quiz and making adjustments post-launch was great. Jamila has been very supportive and responsive throughout the process. However it WOULD be great if in the future we could use Shopify tags to dynamically update the results that populate as opposed to making manual updates to the quiz as we release new product.
Love this app...my customers love using them to get the best recommendations to pick their lashes. I would highly recommend
Octane is a great app to automate my shop flow, and able to help me directly with products recommendation. The integration with Klaviyo is the best in its categories in my opinion. Customer service is at the top of the game. I get so much support from Leonardo - Fast response, great solutions, know exactly what are my questions, and can initiate what I missed. Thanks, Octane.
We've been using Octane's Enterprise plan for 6 months and it has been worth every penny. We have an account manager, Valentina, who is amazing. She's very helpful and always brings new ideas to improve our ROI. Abandoned cart flows, Sponsored Messages, Click to Messenger ads, always bring in high ROAS. The tool is great and easy to use and would highly recommend it.
Love the innovation that Octane brings to Shopify and DTC in general. Not only is the suite of features in the app been great, their team is A++++ They are always looking for ways to bring value beyond the app and we are grateful for that.
A HAIKU FOR THE RUN GUM!
Need more energy?
Immunity? To be calm?
Run Gum has your back!
I got on this app when the basic plan was $9 a month. The charges went up to $40+ and then $60+, then in the last two months jumped to $191 per month. I was not informed of any of it. I don't offer quizzes on my store or use most of the features. Developer refused refund request. I've uninstalled due to their underhanded means of taking money from shop owners.
Hi Wyvern's Hoard! We are so sorry that you did not have a good experience and that this was not handled in the smoothest way it could have been. We reevaluated your situation and have issued a full refund. This was not a common situation and our support team initially miss-categorized it, however we have updated our process so that this will not happen again in the future (we added a better way for our support team to escalate these requests internally). We're always working hard to make improvements to the product, support, and more and our goal is to make you the merchant as successful and happy as possible. Please let us know if you have any questions or if there is anything else that we can do.