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Leo was amazing! After 10 hours cracking through the logic and to no avail - a call with him on zoom sorted all of it out. Shaved off 4 hours of time that I would've spent and we can launch our octane quiz today. I do wish I have reached out sooner lol! Amazing staff and looking forward to the growth of Octane :D
Love these guys! We mainly use their QUIZ functionality that brings us a ton of awesome data connected to new leads, skyrocketing the conversion with remarketing. Thanks Karolina for all the help and for learning Slovenian phrases to better understand our needs! You guys rock!
I really enjoy this app the support is amazing! I has the pleasure of working with Leonardo. He answered my questions in a timely manner.He took time to make videos for my review. Thanks again Leonardo
Octane's customer service is unlike any other company! They're very responsive, willing to help and give you all of the information you need. Mark in particular has help me a lot!
So far absolutely loving this app. Needed some help and Brandon from support promptly jumped in to the rescue. If I could change one thing, I think the pro plan pricing is a bit steep for small businesses. Other than that, 5+ stars from us.
I use this app to power our online quiz, which gets customers to products that work for their lifestyle much quicker. Their customer service is great, Mark B. in particular is a rockstar and will help you every step of the way.
This app has been great for our website. It is such a great tool to help customers find their shade via the quiz or get a better look at recommended products. The Facebook marketing is also a game changer in terms of being easily able to communicate with our customers. We went for the full package with Octaine AI and our account manager is always coming up with new ideas and ways to improve our service. Couldn't recommend more :)
Massive value, incredible support. out of the box functionality, with a depth very few other plugins can challenge. The best bang for your buck.
I ask questions Katie is always there to help. Recommend to any store trying to grow their FB msngr.
Seriously one of the best apps on shopify!!! Brandon in customer service is amazing!! So helpful! I wish all app companies on shopify were this amazing!