Octane AI: Advanced Quiz Maker

We recently switched from Typeform to Octane AI after looking at a bunch of different platforms, and we couldn’t be happier with the choice! Octane AI stood out for its features and user-friendly interface, but what really blew us away was the top-notch customer and technical support. They provided super clear instructions and were quick to help with any troubleshooting we needed—seriously responsive and helpful. If you’re on the fence, we’d highly recommend giving Octane AI a try!

Great app and easy to learn how to use. Great customer service! Any time I have any issues with building the quiz, the team answers quickly through chat and gives clear instructions on how to solve any problems.

I do not suggest this app at all. The customer service is very bad. I made an appointment via zoom, and after 3 days the person in charge told me that she could not help you and she did not know the language in which the questions were written, even though I translated all the questions for her. Then he told me that he did not have time and that he had to go??? They deducted $200 and no one helped, and the company does not have a staff to help. also she same person in meeting and email and chat ? how company like that have one lady to 3 jobs ? and i make 11 questions in Quiz ,she said i suggest reduce to 3-4 questions ?

Octane is really amazing! The app itself is fantastic, and their support is top-notch . Ariel was especially helpful with the customizations I needed for the quiz—he explained everything clearly and responded promptly to all my questions.

We had a very good experience working with their team. Pablo from Octane was incredibly responsive and helpful!

Octane support is so good they have become a key example for modeling our own CX/CS improvement!

Ivana and Ariel were helpful giving updates on klaviyo syncing being down.

I'll admit I was skeptical that a quiz would be impactful on our site, and hesitant to commit to the price. Not only has the quiz more than paid for itself, it's brought in a nice additional chunk of revenue for us, as well as added a nice amount of engaged customers to our email list. The quiz was easy to set up, and has so far been very successful. The Octane team has also been engaged in our progress, responsive to all inquiries, and proactive in making suggestions for improvement. It's only been a little over a month, but so far we're very happy with Octane. I've never reviewed a Shopify app before but I was so impressed by Octane's performance I felt compelled to finally do so.

Our experience with Octane has been exceptional, and I cannot recommend it highly enough! Creating our quiz was quite complex, but our account manager Marina has been with us every step of the way. She is absolutely amazing! Every issue or question we had, she promptly addressed with incredible helpfulness and expertise. Thanks to her, the quiz has been a tremendous success on our website, driving significant revenue. We are currently enhancing our quiz with A/B tests, and Marina's support in this process has been invaluable. I am excited to see our statistics improve even further. While there are some technical aspects of Octane that could be refined, they are receptive to feedback and actively support app development.

Marina and the team provide excellent ongoing support, which is why we have continued to be long-term customers of Octane.