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We just signed up and are still getting our quiz up and running fully but we have very high hopes this will be a huge success for our business. I will say that I have had many questions and Ariel in support has answered all my questions quickly and always found the answer for me. His help has been much needed. Very grateful for him and helping me navigate this new platform.
Ivana and Ariel helped us with some design issues we were having with text wrapping in the middle of a word. The team looked into the issue, resolved it and provided the CSS code of the update. I appreciate their communication and quick resolution.
Ivana was incredibly helpful and patient in understanding my strategy. She was quick to assist in setting up my first quiz for our brand. Thank you, Ivana! You’re amazing - keep up the great work!
Great quiz app with quick and effective support. Ariel and Ivana were super helpful with my unique needs! Duplicated our quiz from one store to another seamlessly, out of their usual support hours.
The app works wonders in terms of conversion. I had some trouble setting up some parts of the quiz, but Ariel and Ivana were able to help and even set parts of the quiz up for me. They went above and beyond and I was very grateful for their support as I was on a tight deadline right before BFCM.
Although I'm pretty tech savvy, I still don't understand one particular part of the setup, but I am confident if I need help in the future that the Octane AI team will be there. The rest of the setup was relatively easy, I started to see engagement immediately, and revenue increase.
This app is totally worth it. If you are on the fence about installing because of the price, don't be. You will see your return on value. I can't wait to optimize our quiz and explore how to increase conversion even more. Thank you Octane AI!
I have only been impressed with both Octane AI as an app, as well as their incredible customer service.
The integration was seamless, the design set up was straightforward with the CS team always there to support when I did have any questions.
While the whole Octane team has been helpful throughout, Ariel and Ivana in particular have gone above and beyond to support PAWD DRINKS!
Don't look any further if you are looking for a quiz to massively improve your customer experience!
Octane has been fantastic! We've been using it for almost a year and have had an excellent experience. Setting it up was a breeze, and building the quiz was both easy and fun. The ongoing support has been flawless—there's always someone available to assist when needed. Special thanks to Ariel for providing quick and efficient help when we needed it most!
Huge thanks to Octane AI's support team for helping me customize my results page! Ariel and Ivana were incredibly supportive throughout the conversation, They were very much responsive, patient, and went above and beyond to ensure everything was perfect. Their expertise and dedication made the process seamless, and I couldn’t be happier with the results.
Great app but even greater customer service! Every question I've had has been answered, and quickly. Ivana and Ariel and Mark are so knowledgeable, and so patient! I am not a developer or coder or anything like that. They've made it possible for me to create a fairly complicated quiz myself, and have made great suggestions to make it look and work better. 5 stars!!!
We recently implemented Octane AI to create a customized quiz that recommends products based on in-depth responses. The support from their team—especially Ariel and Ivana—has been outstanding. They've shown incredible patience and guided us through each step of the quiz logic setup. We're truly impressed! Thank you Ariel, Ivana, and the entire Octane AI team!!