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Amazing support :)
Octane is a huge time saver and helps create engagement through Facebook, without having to use internal resources to manage Facebook communication. They have a great abandon cart function, that automatically reminds customers about products left in their cart. ROI has been 10x for Octane and as we continue to mine and tweak the Facebook Messenger AI, we expect that to increase significantly.
The way we communicate with customers is changing. It's no longer email, it's now Facebook messenger, texts, Instagram, Twitter and way more. Octane is at the forefront of Facebook Messenger AI and they are a great tool.
UPDATE 7-2021 --- Octane AI is EVERYTHING. From the team, to the new quizzes and Pop-ups I'm dumbfounded how any company is making this work WITHOUT them. Shopify acquire this company and make it part of your in-house offering. Old Review:
After relying on ineffective email marketing for years, I decided to make the move over to messenger marketing. My expectations were completely shattered within the first few weeks. Octane AI has allowed me to amass tens of thousands of followers that I can have impactful and meaningful conversations with that provide both them and myself value. In addition to being able to instantly communicate with your most loyal fans/customers, Octane's integration with Shopify has boosted revenue for one of the best quarters I've ever had. Octane's abandoned cart messages is one of my favorite features! Lastly, Octane's customer service is beyond great. I know that if I ever have a question, I can expect an answer or a tutorial within a few hours. All in all, Octane AI is absolutely THE BEST APP ON THE SHOPIFY APP STORE. PERIOD. I could not recommend it more!
Octane Ai is a super powerful tool on so many levels. If you are after the personalization of your customer's experience as well as a way to optimize your overall marketing stack this is the platform for you.
Speaking of personalization... We wrote a haiku JUST FOR YOU:
Help with digestion?
You need hyperbiotics
IT IS PATENTED!
Love the innovation that Octane brings to Shopify and DTC in general. Not only is the suite of features in the app been great, their team is A++++ They are always looking for ways to bring value beyond the app and we are grateful for that.
A HAIKU FOR THE RUN GUM!
Need more energy?
Immunity? To be calm?
Run Gum has your back!
So far, this app seems amazing. I'm still new to it, but it seems like a great, comprehensive solution to Messenger and I LOVE how many different ways there are of acquiring new leads and the customizability. I'm looking forward to trying it with SMS marketing and upgrading to their paid plan. The interface is awesome and easy to work with and support is great. Also the tutorial videos are extensive and extremely well put-together. 100% recommend.
Wonderful growth app for us with white glove service. Have already recommended to other store owners.
We use this app to enhance our brand voice and to increase revenue. Our reps at Octane are awesome and very attentive. They're always on the cutting edge and making sure we always have the most up-to-date technology.
We have seen so much success from using the Octane AI app in our Shopify store! We have worked closely with the Octane AI team to implement new features to our website, including the Skin Quiz and Popups! I feel like the Octane AI team really wants to help each and every business grow, and they will make sure you do!
We're on the basic plan, but we're LOVING it so far! Had a minor glitch with one of our shipping notification flow and Katie was incredibly helpful and thorough with getting it back up and running correctly. I've worked with several other self-serve type ad platforms and NO ONE has been that easy to communicate with. Seriously, Katie rocks!