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The support in configuration of the quiz and making adjustments post-launch was great. Jamila has been very supportive and responsive throughout the process. However it WOULD be great if in the future we could use Shopify tags to dynamically update the results that populate as opposed to making manual updates to the quiz as we release new product.
Love this app...my customers love using them to get the best recommendations to pick their lashes. I would highly recommend
Octane is a great app to automate my shop flow, and able to help me directly with products recommendation. The integration with Klaviyo is the best in its categories in my opinion. Customer service is at the top of the game. I get so much support from Leonardo - Fast response, great solutions, know exactly what are my questions, and can initiate what I missed. Thanks, Octane.
One month in and Octane has been absolutely amazing! This has been one of the best investments we've made in our company in a while. Our support person (on the Enterprise Plan) Erica K. is hands down the very best! She is super responsive, proactive, and constantly trying new idea to increase ROI. I can't say enough about Erica's support. I wish we would have switched over to Octane years ago. -Terrance
We have had a fantastic experience with Octane! It has been a pleasure working with the Octane team to set up our bot and develop a shoppable quiz. The Octane team made it simple and worked with us to make adjustments to better our customer's experience. We have seen a significant jump in sales and customer happiness as we can help our customers find the best product fit for them to purchase. If you're on the fence, go for it! We recommend you give Octane a try :)
Excellent App, customer service is up there with the best I've come across. Easy to use quiz software, and the extra features available on the paid plan is worth it.
Octane has boosted our online sales, managed the backend of the app for us and has outstanding customer service. Highly recommend.
love using this Artificial Intelligence. best way to get customers checking out
Love Octane AI, especially the Enterprise Plan. The Octane teams does all the work and I just approve or disapprove (with feedback). They proactively track and send all the metrics and analytics each month without me lifting a finger. It's such a cost- and time-effective option to have the team that built the platform run and optimize all the campaigns. The Octane team is a true partner, integrating with the rest of our marketing plans and helping to drive increased revenue.
Love that this quiz integrates so seamlessly with Klaviyo. Makes it easy to segment my customers after they've taken my quiz. I've had a couple support issues come up, but Mark has helped get me back up and running.