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Octane AI is a great app that has helped us recover sales via abandoned cart messages. I love that people can purchase directly from messenger. Katie, with their customer support, has been super helpful with any questions that arise. With more integrations, this app is going to be a powerhouse for e-commerce.
Amazing app with amazing team. Leonardo helped me a alot and made it easier to set up my properties. Thanks!
Great app! We're also having a great time working with Octane to create new quizzes and improve performance over time.
I'm not sure there are words to describe how awesome working with Octane is.
1: My on-boarding call was with the president. Who does that? So cool. Such a great insight into the company. That pretty much sold me without even learning the software.
2: Their rapid advancement is on point. Weekly new integrations and that perfect "can do" attitude towards building new integrations with new companies.
3: When you screw up, help is a few minutes away. Nothing but great insight from the support staff, and quickly.
I can see this platform growing into one of our most used pieces of software. It's ability to manage your basic tasks and communications is fantastic.
Everything else is just icing on the cake.
Oh, 5 days into my trial, I had already covered the monthly cost of the pro package. So that's pretty cool.
This app is AMAZING! It does so many things! I use it to welcome my customers with a discount code, catch them before they exit, abandoned carts AND - I am working on a shop quiz to help my clients select the best product for them. Brandon is 100% absolutely amazing and has guided me through each and every process and answered ALL of my annoying questions. I am SOOO glad I ditched the other apps and found Brandon and Octane!
So far our experience has been great. Customer support and onboarding support are A++. The best part for us is the easy integration into our other systems.
The quiz has proved a great traffic generator for Keeko from Pinterest and other social channels. The facebook chat function and bot it excellent as well. It all takes alittle bit of time to learn, but it's worth the time.
The quiz itself has been a game changer for my business. I've also been able to see Octane continue developing allowing a lot of customization. I've worked in Martech for nearly 6 years, so this type of personalization isn't a one-click implementation, but Octane makes specific segmentation achievable. Shoutout to Leonardo helping me with an integration challenge on a holiday too. Was resolved within an hour.
Awesome company and great product. Super easy to set up and get onboarded. Best messenger solution we have tried. Very happy with everything so far!
So far so good! Resources & support have been outstanding so far with Octane. Leonardo's been very helpful on both Zoom calls we've had - answering all my questions and giving pointers to help us get off on the right foot.