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This app provides a really easy and seamless experience while also giving us valuable data and insights!
Great customer support from top to bottom. Onboarding with Katie was awesome and very helpful. Extreme potential for revenue through their tools! Update in 2021: We're now working with our AM Aoife and we couldn't be happier. This platform keeps getting better and better and so do their people. Thank you Octane!
Octane AI has been a great app for us as it offers a number of features that allow us to meet our customers where they are and anticipate their needs. Both the quiz and the integrations with Messenger are valuable tools, and the process of setting everything up was made so much easier by the Octane AI team. Working with them has been nothing but a pleasure. From onboarding with Jacob, learning new insights from Katie, or working towards monthly goals, and testing new ideas with Valentina, it's been a smooth experience the whole way through.
In the last 90 days, we've seen close to a 10% conversion rate on abandoned carts from using Octane AI. Not only that, the average order value from the sales converted are 14% higher than our overall average order.
Octane AI has tapped into a relatively unsaturated platform by marketing in FB Messenger-- which is incredibly brilliant considering how many people are logged into FB at all times.
Being in the luxury goods/fine jewelry space, our customers (in particular, our new customers) need some time to deliberate before purchase. That subtle nudge works wonders. Not to mention, Octane AI comes packed with other features e.g. targeted message blasts, conversation trees for customer service, etc.
Would highly recommend.
If you are in between Recart and Octane or any other Messenger marketing/bot and can't decide which one to go with, look no more. Octane is the superior option. Not only do you have most of the features of other bots you have great opportunities for marketing to get more followers such as click-to-messenger ads and a lot more. The only minus is the hefty price to be able to make flows. but you get the most features at the 9$/month option anyway. Not to mention the support, WOW, extremely fast and helpful. Shoutout to Megan and Milena who recently help me with a problem I had with my store. Go Octane!
Great platform and awesome team to work with. I have nothing but good stuff to say about Octane AI.
This app and the service I received from Aoife have been outstanding. We've seen an incredible jump in conversions and SMS has been an advertising dream come true! Thank you, Aoife and Octane AI!!!
Octane AI has helped Bailey's CBD for pets THRIVE!! As a brand partner in the enterprise program, our representative & co-founder have developed a functional & shop-able quiz, and driven results! On top of that, with excellent team work we have worked strategically to get our products marketed on Facebook ads successfully. We are so grateful for all of the support and help that the team at Octane AI has provided for our small business. We use text, email, FB messenger, and work with agencies for each platform, and Octane AI is a STAPLE for driving FB messenger sales! Thanks to Valentina, Marina, Matt & the whole team at Octane AI for all the awesome work you do! We appreciate you so much! P.s. we love our Octane AI coffee mug for being in the shop-able quiz beta program. You guys are the best! Kindly,
Aaron Argueta Co-Founder
Bailey's CBD For Pets
Our account manager Beth has been fantastic with great support advising the initial set-up direction between our internal departments- from innovation, website dev team, creative and customer experience internal teams. We have seen an immediate ROI, the data has been valuable in creating immediate action items for marketing and merchandising teams, and has 5-figures in revenue within first 2-3 months of launching without any digital ad spend attributed to it. Highly recommend.
The response time from customer support was unmatched and they have been helpful to us by providing resources and tools to see growth online. Thanks Mark!
-Z