Avaliações (253)
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The product is great and easy to use. We've had great success capturing emails and sales with our quizzes. Most importantly, though, the customer support is top-notch. I've been using Octane for several years now. Whenever I have a question or issue, I send over an email, and I get quick, helpful, thorough responses immediately (Ivana and Ariel are part of the support team and have been incredibly helpful always). I highly recommend this great product and service!
Ivana and Ariel helped us with some design issues we were having with text wrapping in the middle of a word. The team looked into the issue, resolved it and provided the CSS code of the update. I appreciate their communication and quick resolution.
Great quiz app with quick and effective support. Ariel and Ivana were super helpful with my unique needs! Duplicated our quiz from one store to another seamlessly, out of their usual support hours.
Huge thanks to Octane AI's support team for helping me customize my results page! Ariel and Ivana were incredibly supportive throughout the conversation, They were very much responsive, patient, and went above and beyond to ensure everything was perfect. Their expertise and dedication made the process seamless, and I couldn’t be happier with the results.
The app works wonders in terms of conversion. I had some trouble setting up some parts of the quiz, but Ariel and Ivana were able to help and even set parts of the quiz up for me. They went above and beyond and I was very grateful for their support as I was on a tight deadline right before BFCM.
Although I'm pretty tech savvy, I still don't understand one particular part of the setup, but I am confident if I need help in the future that the Octane AI team will be there. The rest of the setup was relatively easy, I started to see engagement immediately, and revenue increase.
This app is totally worth it. If you are on the fence about installing because of the price, don't be. You will see your return on value. I can't wait to optimize our quiz and explore how to increase conversion even more. Thank you Octane AI!
I have only been impressed with both Octane AI as an app, as well as their incredible customer service.
The integration was seamless, the design set up was straightforward with the CS team always there to support when I did have any questions.
While the whole Octane team has been helpful throughout, Ariel and Ivana in particular have gone above and beyond to support PAWD DRINKS!
Don't look any further if you are looking for a quiz to massively improve your customer experience!
Great support ! Ariel has been very helpful throughout the process of setting up and configuring the application. He provided clear guidance, answered all my questions, and ensured everything was running smoothly.
Octane has been fantastic! We've been using it for almost a year and have had an excellent experience. Setting it up was a breeze, and building the quiz was both easy and fun. The ongoing support has been flawless—there's always someone available to assist when needed. Special thanks to Ariel for providing quick and efficient help when we needed it most!
Love the app, wish it had a few more functions for design and for the visually impaired, other than that, highly recommend.
I've been very happy with the engagement and sales we are seeing from our Octane quiz so far. Support - especially Arielle and Ivana - have been super responsive in helping me with my questions.