Octane AI: Advanced Quiz Maker

Reading other low reviews about customer service I have to say we had a totally different experience so hopefully this issue has now been sorted. The customer support team went above and beyond to try and help us find a solution to our problem and responded really quickly. The only issue is I don't think it's possible for the app to do what we need which is why we've scored so low as it feels like this should be quite a fundamental feature for a lot of stores. We wanted to have 3 quizzes all pointing towards a database via an automation. Quiz 1 was fine, but if the same user takes Quiz 1 followed by Quiz 2, it won't let you export the Quiz 2 data unless they are using the same browser. So if a user takes Quiz 1 on their mobile & Quiz 2 later on another device, you can't access the data for Quiz 2 - only the first quiz they submitted. If you only want 1 quiz as a product recommendation option it's probably a great tool and the dashboard is super clean and easy to use. But if you're looking to use multiple quizzes or have integrations into third party apps it's unfortunately not possible at the moment.

Awesome customer service, and great results thus far. Open rates are through the roof compared to other platforms.

Really simple and easy to use. The quiz looks and works great! Also the team is super helpful and responsive. I was having trouble with an image on my quiz and they fixed the issue for me. Thanks to Mark and Aleksandar for their help.
Keep up the great work, y'all!

Our account manager Beth has been fantastic with great support advising the initial set-up direction between our internal departments- from innovation, website dev team, creative and customer experience internal teams. We have seen an immediate ROI, the data has been valuable in creating immediate action items for marketing and merchandising teams, and has 5-figures in revenue within first 2-3 months of launching without any digital ad spend attributed to it. Highly recommend.

El servicio de atención al cliente es excelente. Nos han ayudado exitosamente a instalar Octane en 3 tiendas diferentes, incluso replicando contenido entre cuentas y permitiendo diferentes accesos a las mismas.

Wonderful support and powerful and promising product with a lot of potential. I am hopeful of creating a large subscribers list and convert it.

Great app that I've implemented for a sales-generating quiz. Intuitive and easy to configure; it's already delivering strong sales too. Their support is also excellent: Leonardo even took the time to create a short video to explain a feature I wanted to use. Recommended!

We found the shop quiz very helpful to better understand our customer. Octane Ai gave us a clearer understanding of what customers are seeking. Before launching the shop quiz I could assume what certain answers would be, but now I can back them up with data.

Aleksandar Vukovac, has helped me to resolve all my doubts of our dynamic quizz. So grateful for the attention and the time spend to solve all my concerns.

I liked the app. The coolest thing is that you can create custom flows with your customers. Iеt's like flows in the email, but in the Messenger. Really cool feature. However, still, a lot of things needs to be improved. I used a lot of manychat and they have much more options when you creating a bot. But, they don't have abandonment carts and some cool features that have Octaine.