รีวิว (247)
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This app is great concept. Set up can be confusing though. I will use out the trial period and see how it goes
This app has increased my sales overnight and shown incredible results. The support team has been fantastic at helping me make further customizations. This is now a staple nav element for my store.
I just created a quiz and launched it on my site this week. I am not super technical and was able to navigate the setup and the klaviyo integration with Octane AI's help. I had a number of questions and the team was patient, helpful, friendly, and supportive. They have quick support during weekdays. I don't have a good read on the results/conversions yet since we just launched but I hope to increase my conversion with the quiz engagement. I have not tried any of their other features but will tackle more since their support is so strong and I believe in what they are offering.
I’m just getting started using this app, but one thing I can absolutely rave about is the support. Aleksandar just spend a few hours answering my many questions and that kind of supports is simply amazing. Thank you!!
Great app and AMAZING customer service/tech support. Katie and the Octane team really go above and beyond to answer any questions right away and help provide tech support for a successful set up. I have tried numerous apps to try and link my website to facebook messenger and this one is by far the best!
This is awesome for your Shopify Store and it'll turn your visitors to real customers. Their support team is amazing and Aleksandar is one of the top customer support from their team. I love their support and amazing application.
Effective and easy-to-use app. Really, great customer service! Specifically, Brandon is amazing!!!!!
Early days, but so far setting up an instore quiz has been very intuitive and the help chat on Klaviyo integration has been super helpful (thank you Leonardo!)
Support is great! There a few technical aspects to the quiz builder I am hoping they soon add, but support has been quick and useful, very willing to work with me to fix any issues (or find a good work-around).
Ivana and Mark really hung in there with me, and did their very best to work with me on setting up my first quiz. The app is now working as it should but it took me more than a week to get it there. The reason for my rating is that:
1. Mark and Ivana can use more help in order for Octane AI to have faster response times.
2. The AI Logic seems a little flawed: It was providing inaccurate product descriptions for the products it was recommending. Fortunately, I worked around it via Dynamic Logic.
Hoping that the kinks get fixed in AI Logic.
Miguel