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Great Messenger App. Excellent Tutorials. Intuitive Interface. Great Functionality... and Katie from the Support Team was very helpful.
Great app. We use it to build a new sales funnel via quizzes. Very user-friendly interface and flexible settings. Excellent level of customer service! Leonardo quickly responded and politely answered all questions, even recorded an explanatory video :)
Just got started with the app today and was looking for a customized solution and the support team gave me exactly what I needed to scale with an Octane AI Quiz!
Best app I've found for creating quizzes. Using it for a sizing quiz and a sales generating quiz. UI is done really well, very intuitive, and customer support has been excellent (Mark and Leonardo thank you!). Highly recommend if you need any sort of quiz!
We just installed Octane AI on free trial to give it a shot in hopes of converting some of our abandoned carts. After adding we are quickly finding all the options on how to message the customer! Integration & set up has been a breeze and the support team has been amazing, especially Katie :) Excited to see what the next couple weeks hold!
I am using this app and customer service, specially Mark and Brandon are doing a great job helping me setting it up and explaining the features.
Brilliant - the quizzes are highly customizable and easy to set up, and the integration with Klaviyo means we can send personalized follow-up emails to customers. Will give 5 stars when a Google Analytics integration becomes available so we can trigger events when someone completes the quiz
I reached out to customer service via their online chatbot not knowing I'd need as much help as I did! I attempted to navigate this new app myself thinking I had the knowledge to do so and found I really needed help. The app is wonderful and I appreciate how Brandon helped identify what I wanted to achieve and proceeded to guide me through it. He was patient and professional as well as really upbeat even as my questions kept coming. We achieved my initial aim and I was reassured that I could come back with any other concerns that I had. Thank you Brandon!
I used this app for about a year and with all its menus, bells, and whistles, most of the program focuses on ads and bot messages.
We have never paid for an add and through experience, find bots to be well, robots, not humans who can customize content live.
We did get about 200 new subscribers, but with our Facebook Page, that is minimal. The widgets/plug ins they have for your site seem to get in the way and there are just too many of them that it can interfere with the experience your client is having on your site with a constant call to action to go to Facebook Messenger instead of our website.
The app seems to be in cohoots with Facebook to get you to spend money on ads etc. in promises that it will lead to more sales. It may lead to more sales, but doing it for free won't get you anywhere, and there is no guarantee with the ads.
Sorry Facebook, but you will fade away in becoming too big.
Amazing customer service - super quick replies! Thanks Katie for helping me out so easily :) can't wait to try this app more!