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Great app! We're also having a great time working with Octane to create new quizzes and improve performance over time.
I'm not sure there are words to describe how awesome working with Octane is.
1: My on-boarding call was with the president. Who does that? So cool. Such a great insight into the company. That pretty much sold me without even learning the software.
2: Their rapid advancement is on point. Weekly new integrations and that perfect "can do" attitude towards building new integrations with new companies.
3: When you screw up, help is a few minutes away. Nothing but great insight from the support staff, and quickly.
I can see this platform growing into one of our most used pieces of software. It's ability to manage your basic tasks and communications is fantastic.
Everything else is just icing on the cake.
Oh, 5 days into my trial, I had already covered the monthly cost of the pro package. So that's pretty cool.
This app is AMAZING! It does so many things! I use it to welcome my customers with a discount code, catch them before they exit, abandoned carts AND - I am working on a shop quiz to help my clients select the best product for them. Brandon is 100% absolutely amazing and has guided me through each and every process and answered ALL of my annoying questions. I am SOOO glad I ditched the other apps and found Brandon and Octane!
So far our experience has been great. Customer support and onboarding support are A++. The best part for us is the easy integration into our other systems.
The quiz has proved a great traffic generator for Keeko from Pinterest and other social channels. The facebook chat function and bot it excellent as well. It all takes alittle bit of time to learn, but it's worth the time.
The quiz itself has been a game changer for my business. I've also been able to see Octane continue developing allowing a lot of customization. I've worked in Martech for nearly 6 years, so this type of personalization isn't a one-click implementation, but Octane makes specific segmentation achievable. Shoutout to Leonardo helping me with an integration challenge on a holiday too. Was resolved within an hour.
Awesome company and great product. Super easy to set up and get onboarded. Best messenger solution we have tried. Very happy with everything so far!
So far so good! Resources & support have been outstanding so far with Octane. Leonardo's been very helpful on both Zoom calls we've had - answering all my questions and giving pointers to help us get off on the right foot.
Octane Ai has been so easy to set up and whenever I have needed help, the team have been fantastic.
I especially want to mention Leonardo who has been totally fantastic, he made suggestions of ways I could improve my quizzes in addition to taking the time to video call me. It has been brilliant speaking to the same person each time I get in contact and I can't praise Leonardo enough!
The app increases our revenue and brings great AOV conversions. But what I really appreciate: We had a problem today and I reached out to support. Leonardo responded super quickly to me sending me screen recordings that solved my problems instantly without me even asking for these. 5 stars for the app and 10 stars for support. It really helps so much to get quick and to the point human help! Thanks!