Octane AI: Quiz & AI Insights , 212 reviews

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
    199
  • 2% of ratings are 4 stars
    5
  • 1% of ratings are 3 stars
    3
  • 1% of ratings are 2 stars
    2
  • 1% of ratings are 1 stars
    3
August 2, 2021

Customer service is quick to respond but aren't quite across the Shopify platform, or just how eCommerce stores work. We intended to use their pop-up quiz but found it would take way too long to set up for stores like ours with 1000+ products. You need to select the products that match a selection of quiz answers manually, rather than being able to overlap collections or use tag-based filtering. We'd be back in a heartbeat if this was fixed.

Cheap Rugs Australia
Australia
Time spent using app: About 23 hours
Edited July 23, 2021

A little hard to get used to using it, especially the "rules" Customer service gets back quickly, so make sure to use the chat.

Absorbine
United States
Time spent using app: 17 days
January 19, 2019

I think this APP has huge potential. Their customer support is awesome.

Unfortunately if your market is not English speaking and you need to be able to translate button texts into your own language, then this APP becomes useless because ist not possible. Many buttons and certain Bot texts are fixed and cannot be translated or customized. Are real pity and a huge disappointment for us.

Hopefully the developer will change this. Shouldn't be so hard and they would open the App to more markets and avoid disappointment of users who find that issue out after they invested time to install and test the Bot.

NUTRILOVERS
Germany
Time spent using app: 9 days