Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to guide customers' buying decisions, much like an in-store salesperson. The quiz feature is particularly praised for enhancing customer understanding and boosting sales. The app integrates well with Shopify and Klaviyo, leading to increased opt-ins, conversions, and average order value. Merchants report immediate ROI and significant revenue growth, even with basic usage. The support team is quick and helpful, with team members like Leonardo, Ivana, Mark, and Aleksandar receiving special mention. The app provides valuable data, has a user-friendly interface, and is regularly updated.

October 10, 2020

This is a MUST HAVE app, We improve conversion rate and we just match the same ideas we use on emails on Octane and that wors simply great. Very easy to use and if you want to go more challenging the support team is great. A big shout-out to our Account Manager Marina Perez

CYSM Shapers
United States
About 4 years using the app
May 2, 2018

This product is a new sensation for e-com conversion. Incredibly easy to setup and requires no real management. The conversions are 2-3 times higher than we've seen in the past on our platform and a no-brainer for any of our future installs. Job well done.

Aerosmith Store
United States
About 4 years using the app
May 8, 2018

Octane messenger has increased our conversion rates. The broadcast option allows us to reach all fans directly and abandon cart messages have proven to be a huge success. Octane AI Messenger Marketing is a game changer.

Poison Store
United States
About 4 years using the app
July 3, 2019

This app saved my online shop and my life. I can set all the FAQs and auto responses my clients kept on asking me. The software is easy to set up and u just let it run your customer service side of the biz. I can now sleep early, travel and hang out with my friends without the hassle of answering tons of messages per day.

App is reasonably priced. I gained so much sales via this app. My clients think theyre talking to a real person 24/7.

App is also REASONABLY PRICED. Love love love this app ❤️

B&Co Jewelry
Philippines
Over 3 years using the app
April 3, 2019

With the current state of Messenger Marketing in 2019, this app is a goldmine! It is by far the easiest bot solution for Shopify stores and we saw crazy ROI just with the free trial! You can scale it up or down as you see fit, use the features you want to use that make sense for your store, and layer it with so many other industry standard Shopify apps. We were able to get up and running fully with all the bells and whistles within a few days. The Octane team has been super helpful and support is out of this world. They are constantly putting out helpful resources and truly care that you're making the most of your investment. Just the fact that the CEO is still involved directly in sales and runs an interactive Facebook group for people to get ideas, share feature requests, and more is super encouraging to see. Bravo, Octane!

Bridgewater Candle Company
United States
Over 3 years using the app
October 6, 2020

Since we added OctaneAI's Messenger platform, we have seen large sales increases and tons of great engagement on the Facebook platform as a whole. We also recently implemented their new Quiz feature, which has driven in a ton of revenue since launch just a few weeks ago. Their support is fantastic, I would absolutely recommend OctaneAI to any brand seeking to expand their outreach to Messenger and SMS.

Spongellé
United States
Over 3 years using the app
December 3, 2020

We've been using Octane's Enterprise plan for 6 months and it has been worth every penny. We have an account manager, Valentina, who is amazing. She's very helpful and always brings new ideas to improve our ROI. Abandoned cart flows, Sponsored Messages, Click to Messenger ads, always bring in high ROAS. The tool is great and easy to use and would highly recommend it.

ALPAKA
United States
Almost 3 years using the app
February 4, 2021

One month in and Octane has been absolutely amazing! This has been one of the best investments we've made in our company in a while. Our support person (on the Enterprise Plan) Erica K. is hands down the very best! She is super responsive, proactive, and constantly trying new idea to increase ROI. I can't say enough about Erica's support. I wish we would have switched over to Octane years ago. -Terrance

Voice of Hair
United States
Over 2 years using the app
October 7, 2020

We have had a fantastic experience with Octane! It has been a pleasure working with the Octane team to set up our bot and develop a shoppable quiz. The Octane team made it simple and worked with us to make adjustments to better our customer's experience. We have seen a significant jump in sales and customer happiness as we can help our customers find the best product fit for them to purchase. If you're on the fence, go for it! We recommend you give Octane a try :)

Mastin Labs
United States
Over 2 years using the app
August 23, 2021

Why didn't I use Octane sooner?!?! Is what we keep saying to ourselves. Cutting edge, low noise medium that gives us incredible ROAS. We use the enterprise service and it is incredible the level of service and execution. It's like having another full-time member of our in-house team.

Morning Lavender
United States
Over 2 years using the app