Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to guide customers' buying decisions, much like an in-store salesperson. The quiz feature is particularly praised for enhancing customer understanding and boosting sales. The app integrates well with Shopify and Klaviyo, leading to increased opt-ins, conversions, and average order value. Merchants report immediate ROI and significant revenue growth, even with basic usage. The support team is quick and helpful, with team members like Leonardo, Ivana, Mark, and Aleksandar receiving special mention. The app provides valuable data, has a user-friendly interface, and is regularly updated.

February 11, 2022

After 48 hours we already generated over $300 in revenue from the quiz. I love this app and the customer support. What an incredible tool to help customers find exactly what they're looking for and show them the perfect products. The analytics they show are incredible and show you exactly where you can improve the quiz. I couldn't be more excited about this app!

BaywoodAudio.com
United States
About 2 years using the app
October 30, 2020

Amazing results. Highly Recommend! Valentina is very great at managing our account. Dont sleep on Facebook messenger marketing!!

Dorado Fashion
United States
About 2 years using the app
July 16, 2019

Innovative app that is here to stay. A ton of options within app to do all sorts of incredible messenger marketing. Katie from customer service was super helpful. Highly recommend.

LolaHemp
United States
About 2 years using the app
November 1, 2021

Octane Ai is a super powerful tool on so many levels. If you are after the personalization of your customer's experience as well as a way to optimize your overall marketing stack this is the platform for you.

Hyperbiotics
United States
Almost 2 years using the app
Octane AI replied November 1, 2021

Speaking of personalization... We wrote a haiku JUST FOR YOU:

Help with digestion?
You need hyperbiotics
IT IS PATENTED!

Edited April 26, 2018

I could not say better things about this app! With the constant changes in social media, this is such an awesome tool to keep you in front of your audience! The team at Octane is so helpful whenever I have a question! I could not recommend this app more!

Verclare Boutique
United States
Almost 2 years using the app
Edited March 18, 2021

Great customer support from top to bottom. Onboarding with Katie was awesome and very helpful. Extreme potential for revenue through their tools! Update in 2021: We're now working with our AM Aoife and we couldn't be happier. This platform keeps getting better and better and so do their people. Thank you Octane!

AutoBrush
United States
Almost 2 years using the app
May 19, 2021

Octane AI has been a great app for us as it offers a number of features that allow us to meet our customers where they are and anticipate their needs. Both the quiz and the integrations with Messenger are valuable tools, and the process of setting everything up was made so much easier by the Octane AI team. Working with them has been nothing but a pleasure. From onboarding with Jacob, learning new insights from Katie, or working towards monthly goals, and testing new ideas with Valentina, it's been a smooth experience the whole way through.

TEALEAVES
Canada
Almost 2 years using the app
May 2, 2018

In the last 90 days, we've seen close to a 10% conversion rate on abandoned carts from using Octane AI. Not only that, the average order value from the sales converted are 14% higher than our overall average order.

Octane AI has tapped into a relatively unsaturated platform by marketing in FB Messenger-- which is incredibly brilliant considering how many people are logged into FB at all times.

Being in the luxury goods/fine jewelry space, our customers (in particular, our new customers) need some time to deliberate before purchase. That subtle nudge works wonders. Not to mention, Octane AI comes packed with other features e.g. targeted message blasts, conversation trees for customer service, etc.

Would highly recommend.

Pearl Paradise 2
United States
Almost 2 years using the app
Edited April 17, 2019

If you are in between Recart and Octane or any other Messenger marketing/bot and can't decide which one to go with, look no more. Octane is the superior option. Not only do you have most of the features of other bots you have great opportunities for marketing to get more followers such as click-to-messenger ads and a lot more. The only minus is the hefty price to be able to make flows. but you get the most features at the 9$/month option anyway. Not to mention the support, WOW, extremely fast and helpful. Shoutout to Megan and Milena who recently help me with a problem I had with my store. Go Octane!

HIT THE HAY
Sweden
Almost 2 years using the app
June 2, 2021

Great platform and awesome team to work with. I have nothing but good stuff to say about Octane AI.

Knockaround
United States
Almost 2 years using the app