Octane AI: Advanced Quiz Maker

Octane AI has been number one for a long time for a reason. The logic just works for the Shopify-oriented brain (and store). I had a few questions about how to best achieve what I was looking for and Ariel from the support team was fantastic in helping me. He took my quiz, provided suggestions, and offered a white glove experience. The follow up and follow through of this support team (Ivana as well followed up from a different chat) is super impressive. Use them as a resource for sure!

A big shoutout to Octane AI's support team for their incredible help in customizing my results page! Ariel and Ivana were exceptionally responsive, patient, and went the extra mile to make sure everything was perfect. Their expertise and dedication made the process smooth, and I’m absolutely thrilled with the results!

gamechanger, does exactly what we need with modern integrations, customer service huge as well, Pablo and Ariel have been clutch!

Amazing experience with Octane AI. The support team (Ariel and Ivana) were extremely patient and helpful in answering all manner of questions I had for them, and went above and beyond to help get our quiz logic working as we wanted it to. Five stars!

App looks great onsite and the customer support (Ivana) was very helpful and responsive in setting up and testing our quiz. Great customer service/people! The app/tech itself is a little clunky:

1. They use external integrations for all results - it doesn't carry the results emails natively (even the simplest ones that would just send a copy of the results) so for simple alerts to customers and sales teams you need to set up more complicated external app integrations.

2. No way to see customer paths. For more complex sales, it would be helpful to see the exact path each customer took and/or their answer to each question which isn't possible. You can only see the link to their results page which is useful but lacks context, especially for more complex sales where different accessories/upsells could be offered if the sales team was aware of the customer path/answers.

3. Relatively Expensive: for the amount of work that needs to be done to set it up (plus the above limitations) the app is pretty expensive. I honestly didn't do too much research into alternatives so that's on me. Also, I have four brands so rolling this out across four stores would be incredibly expensive if we decide to do it. Right now we are testing to see the ROI.

We look forward to more development on the app that hopefully addresses the technical issues, and perhaps a tiered pricing program for larger companies with multiple stores.