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Waited over 10 days for an order placed May 3rd 2020 here it is May 16th still in processing. If you want slow and angry customers because you product not meeting deadlines then count these guys because they're piece of work.
Ps and I quote... "Can I ask for a refund if my order has not been shipped on time? We promise to complete the product within 3-7 working days, and we will ship your package no later than the 8th working day (calculated from the date you paid the order)."also here's the link as well to there so called promise. https://www.hugepod.com/en/blog/articles/return-and-refund
UPDATE: YOU REPLIED 2 YEARS LATER! NEVER RECEIVED THE PACKAGE AND NOW YOU RESPOND. WHAT'S THE POINT
We sincerely apologize for the shipping delay. While we aim to fulfill orders within 3-7 business days, occasional delays can happen due to high demand or supply chain issues. We are actively working on improving our production and shipping times to ensure a smoother experience. Please reach out to info@tapstitch.com, and we’ll check on your order status right away.
Best regards,
Tapstitch Team
So easily integrated with Shopify. Made everything so simple! Two peas in a pod!
Thank you so much for the wonderful review! 🌟
We’re thrilled to hear that the integration with Shopify felt so smooth and seamless for you — that’s exactly the experience we aim to deliver. Hearing that it made everything simple and that we’re “two peas in a pod” truly made our day!
If you ever need assistance or have ideas on how we can make things even better, we’re always here to help. Thanks again for your support! 💛
Awesome company! The clothing quality is very premium. Easily the best POD company. My only complaint is that the company prioritizes international fulfillment over US fulfillment (which is understandable since there are more people in the rest of the world). It's just frustrating that International fulfillment has over 300 products, but the US only has 35, most of which are spring/summer attire. Please give US more products, especially winter products. With the tariffs, products take way too long to ship to the US. I'm currently waiting almost a month for a few samples from International fulfillment. With US fulfillment, my customers normally get their product within 10 days. Other than that, Tapstitch is the perfect company for streetwear.
**DO NOT USE THIS APP/SERVICE**
They use counterfeit postage and USPS will seize your shipment.
EDIT: We have attempted multiple times to contact their support team, but they are completely useless and can't fix the issues.
We’re very sorry to hear about your experience and completely understand your frustration.
Please rest assured that Tapstitch does not use counterfeit postage. The “postage assessment” or “held awaiting payment” tracking notice is a known USPS system issue that has temporarily affected some international and domestic shipments. No additional payment is required, and all affected parcels are being processed and released by USPS as normal.
We truly value your feedback and are working closely with our logistics partners to prevent similar tracking irregularities in the future. Thank you for your patience and for giving us the opportunity to improve.
great team, we work together for a year and the improvement of the busniess model is outstanding. great quality and best designs in the market. hopefully more options for branding soon.-
Thank you so much for your kind words and for being with us for a whole year! 🙏 We’re thrilled to hear that you’ve seen real improvements in our business model and that the quality and designs continue to stand out for you.
Your feedback on branding options is spot on—we know how important that is for growing labels, and we’re actively working on expanding those choices.
We truly appreciate your partnership and can’t wait to keep building together. ❤️
So easy to use!
Thank you so much for the 5-star review! ⭐️
We’re glad to hear you found the platform so easy to use! If you ever need help or have ideas to share, we’re always here to support you.
The overall print quality has been underwhelming. The colors aren’t as vibrant or sharp as expected, and the detailing often lacks the crispness you'd find with other providers. For a brand focused on aesthetics and design, this can be a major drawback. Also, the shipping rates are significantly higher than industry standards. This makes it difficult to stay competitive on price, especially when many of Tapstitch’s competitors offer more affordable (and often faster) shipping options.
Thank you for your honest feedback—we truly appreciate it. Regarding the print quality concern, this issue is due to limitations with All-Over Print (AOP) production, which unfortunately couldn’t be resolved to our standards. Because of this, we’ve discontinued the item you ordered.
We recommend checking out our other products, which offer more vibrant colors and sharper detailing to better meet your brand’s needs.
As for shipping, we understand your concern and are actively working on reducing both production and delivery times, while keeping quality a top priority.
If you need help finding a better alternative, feel free to reach out to info@tapstitch.com—we’re here to help!
Best regards,
Tapstitch Team
Do not miss an opportunity to work with a great POD company. Highly recommend! All prints are of the highest quality, always on time. None of my customers have ever waited over a week to receive their orders.
Thank you so much for the glowing review and recommendation! 🙌 We’re thrilled to hear that both print quality and delivery speed have met your expectations—and that your customers are getting their orders right on time.
Your trust means a lot to us, and we’re proud to be your POD partner. Thanks for growing with Tapstitch! ❤️
Quality is really good, however prices are too high, shipping is expensive and it takes long to come in, and they barely give discounts unless you spend at least 100$ to only get 10% off, they are doing a great job regarding the garments themselves, however they should work on their prices.
Thank you for your feedback—we truly appreciate your insights. We’re delighted to hear that you’re satisfied with the quality of our garments.
We understand that shipping rates and production times are important considerations, and we’re sorry they didn’t meet your expectations. Unlike traditional print-on-demand, we focus on high-quality, fashion-forward apparel, which can sometimes result in slightly longer production times. However, we’re continuously working on reducing both production and shipping timelines while keeping quality high. If you have specific concerns, please email info@tapstitch.com, and we’d be happy to discuss alternative solutions.
Absolutely amazing company if you’re starting out a fashion label - zero overhead costs, great Oversize tees that are really good quality. Really amazing customer service. I can’t fault them they’re amazing for small brands starting out - always use cmyk print files for the best quality prints as JPEG can be dull but other than that absolutely nothing compares to their service in terms of styles and quality as well as ability to scale on demand
Thank you so much for the glowing review! 🌟 We’re thrilled to hear that Tapstitch has been a helpful partner as you build your fashion label. Our goal is exactly that—to support small brands with zero overhead, high-quality pieces, and a team that truly cares.
Great tip on using CMYK print files for the best results—that’s spot on! We’re so excited to keep growing with you. If you ever need anything, we’re just a message away. 💬
Thanks again for being part of the Tapstitch community! 💛
