Recenzje (98)
Zawęź
-
Według oceny
Awesome company! The clothing quality is very premium. Easily the best POD company. My only complaint is that the company prioritizes international fulfillment over US fulfillment (which is understandable since there are more people in the rest of the world). It's just frustrating that International fulfillment has over 300 products, but the US only has 35, most of which are spring/summer attire. Please give US more products, especially winter products. With the tariffs, products take way too long to ship to the US. I'm currently waiting almost a month for a few samples from International fulfillment. With US fulfillment, my customers normally get their product within 10 days. Other than that, Tapstitch is the perfect company for streetwear.
Works so well, easy to connect, Tapstitch is awesome!!!
Love it!!
Thank you so much for the 5-star review! 💛
We’re so happy to hear that you love it!! If you ever need help or have ideas you’d like to explore, we’re always here to support you. 🙌
I Love This Website. Great Selection And Outstanding Customer Service! :)
Thank you so much for the 5-star review! 😊
We’re thrilled to hear that you love the website and that the product selection and customer service stood out to you. Your kind words truly mean a lot to our team. If you ever need anything or have ideas you’d like to explore, we’re always here to help. Thanks again for your support! 🙌
**DO NOT USE THIS APP/SERVICE**
They use counterfeit postage and USPS will seize your shipment.
EDIT: We have attempted multiple times to contact their support team, but they are completely useless and can't fix the issues.
We’re very sorry to hear about your experience and completely understand your frustration.
Please rest assured that Tapstitch does not use counterfeit postage. The “postage assessment” or “held awaiting payment” tracking notice is a known USPS system issue that has temporarily affected some international and domestic shipments. No additional payment is required, and all affected parcels are being processed and released by USPS as normal.
We truly value your feedback and are working closely with our logistics partners to prevent similar tracking irregularities in the future. Thank you for your patience and for giving us the opportunity to improve.
Waited over 10 days for an order placed May 3rd 2020 here it is May 16th still in processing. If you want slow and angry customers because you product not meeting deadlines then count these guys because they're piece of work.
Ps and I quote... "Can I ask for a refund if my order has not been shipped on time? We promise to complete the product within 3-7 working days, and we will ship your package no later than the 8th working day (calculated from the date you paid the order)."also here's the link as well to there so called promise. https://www.hugepod.com/en/blog/articles/return-and-refund
UPDATE: YOU REPLIED 2 YEARS LATER! NEVER RECEIVED THE PACKAGE AND NOW YOU RESPOND. WHAT'S THE POINT
We sincerely apologize for the shipping delay. While we aim to fulfill orders within 3-7 business days, occasional delays can happen due to high demand or supply chain issues. We are actively working on improving our production and shipping times to ensure a smoother experience. Please reach out to info@tapstitch.com, and we’ll check on your order status right away.
Best regards,
Tapstitch Team
I love everything about Tapstitch—from their easy-to-use design software to the quality of the shirts and prints. Their customer service is excellent and always quick to respond. Order fulfillment and shipping are smooth and efficient, making the whole process seamless from start to finish. I definitely recommend Tapstitch.
great team, we work together for a year and the improvement of the busniess model is outstanding. great quality and best designs in the market. hopefully more options for branding soon.-
Thank you so much for your kind words and for being with us for a whole year! 🙏 We’re thrilled to hear that you’ve seen real improvements in our business model and that the quality and designs continue to stand out for you.
Your feedback on branding options is spot on—we know how important that is for growing labels, and we’re actively working on expanding those choices.
We truly appreciate your partnership and can’t wait to keep building together. ❤️
great quality might start a little business with it! great designs and new arm sleeve feature is great! Love it!
Thank you so much for the amazing review! 🎉
We’re thrilled to hear you’re enjoying the quality and the new arm sleeve feature — our team had a lot of fun developing that one! It’s even more exciting to hear that you might start a small business with our products. If you decide to take that step, we’re here to support you every way we can.
Really appreciate the love — and we can’t wait to see what you create! 💛
Best of the best for print on demand
Thank you so much for the 5-star review! ⭐️
Being called the best of the best for print on demand truly means a lot to our team. We appreciate your support and are excited to keep delivering high-quality products and reliable service for your business. If you ever need anything, we’re always here to help! 🙌