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Works so well, easy to connect, Tapstitch is awesome!!!
Love it!!
Thank you so much for the 5-star review! 💛
We’re so happy to hear that you love it!! If you ever need help or have ideas you’d like to explore, we’re always here to support you. 🙌
**DO NOT USE THIS APP/SERVICE**
They use counterfeit postage and USPS will seize your shipment.
EDIT: We have attempted multiple times to contact their support team, but they are completely useless and can't fix the issues.
We’re very sorry to hear about your experience and completely understand your frustration.
Please rest assured that Tapstitch does not use counterfeit postage. The “postage assessment” or “held awaiting payment” tracking notice is a known USPS system issue that has temporarily affected some international and domestic shipments. No additional payment is required, and all affected parcels are being processed and released by USPS as normal.
We truly value your feedback and are working closely with our logistics partners to prevent similar tracking irregularities in the future. Thank you for your patience and for giving us the opportunity to improve.
Waited over 10 days for an order placed May 3rd 2020 here it is May 16th still in processing. If you want slow and angry customers because you product not meeting deadlines then count these guys because they're piece of work.
Ps and I quote... "Can I ask for a refund if my order has not been shipped on time? We promise to complete the product within 3-7 working days, and we will ship your package no later than the 8th working day (calculated from the date you paid the order)."also here's the link as well to there so called promise. https://www.hugepod.com/en/blog/articles/return-and-refund
UPDATE: YOU REPLIED 2 YEARS LATER! NEVER RECEIVED THE PACKAGE AND NOW YOU RESPOND. WHAT'S THE POINT
We sincerely apologize for the shipping delay. While we aim to fulfill orders within 3-7 business days, occasional delays can happen due to high demand or supply chain issues. We are actively working on improving our production and shipping times to ensure a smoother experience. Please reach out to info@tapstitch.com, and we’ll check on your order status right away.
Best regards,
Tapstitch Team
I Love This Website. Great Selection And Outstanding Customer Service! :)
Thank you so much for the 5-star review! 😊
We’re thrilled to hear that you love the website and that the product selection and customer service stood out to you. Your kind words truly mean a lot to our team. If you ever need anything or have ideas you’d like to explore, we’re always here to help. Thanks again for your support! 🙌
I love everything about Tapstitch—from their easy-to-use design software to the quality of the shirts and prints. Their customer service is excellent and always quick to respond. Order fulfillment and shipping are smooth and efficient, making the whole process seamless from start to finish. I definitely recommend Tapstitch.
great team, we work together for a year and the improvement of the busniess model is outstanding. great quality and best designs in the market. hopefully more options for branding soon.-
Thank you so much for your kind words and for being with us for a whole year! 🙏 We’re thrilled to hear that you’ve seen real improvements in our business model and that the quality and designs continue to stand out for you.
Your feedback on branding options is spot on—we know how important that is for growing labels, and we’re actively working on expanding those choices.
We truly appreciate your partnership and can’t wait to keep building together. ❤️
Do not miss an opportunity to work with a great POD company. Highly recommend! All prints are of the highest quality, always on time. None of my customers have ever waited over a week to receive their orders.
Thank you so much for the glowing review and recommendation! 🙌 We’re thrilled to hear that both print quality and delivery speed have met your expectations—and that your customers are getting their orders right on time.
Your trust means a lot to us, and we’re proud to be your POD partner. Thanks for growing with Tapstitch! ❤️
The overall print quality has been underwhelming. The colors aren’t as vibrant or sharp as expected, and the detailing often lacks the crispness you'd find with other providers. For a brand focused on aesthetics and design, this can be a major drawback. Also, the shipping rates are significantly higher than industry standards. This makes it difficult to stay competitive on price, especially when many of Tapstitch’s competitors offer more affordable (and often faster) shipping options.
Thank you for your honest feedback—we truly appreciate it. Regarding the print quality concern, this issue is due to limitations with All-Over Print (AOP) production, which unfortunately couldn’t be resolved to our standards. Because of this, we’ve discontinued the item you ordered.
We recommend checking out our other products, which offer more vibrant colors and sharper detailing to better meet your brand’s needs.
As for shipping, we understand your concern and are actively working on reducing both production and delivery times, while keeping quality a top priority.
If you need help finding a better alternative, feel free to reach out to info@tapstitch.com—we’re here to help!
Best regards,
Tapstitch Team
great quality might start a little business with it! great designs and new arm sleeve feature is great! Love it!
Thank you so much for the amazing review! 🎉
We’re thrilled to hear you’re enjoying the quality and the new arm sleeve feature — our team had a lot of fun developing that one! It’s even more exciting to hear that you might start a small business with our products. If you decide to take that step, we’re here to support you every way we can.
Really appreciate the love — and we can’t wait to see what you create! 💛
