Tapstitch: Print on Demand

(yea yeah, I had AI convey my words LOL)

Tapstitch has been a game-changer for my brand. I used to focus almost exclusively on all-over print (AOP) products, but the wide variety of apparel and styles offered by Tapstitch has helped me successfully transition into a DTG/DTF-focused brand.

The quality, product selection, and turnaround times have been excellent, making it easier to expand my offerings while maintaining the standards my customers expect. As a New Yorker, it's also a nice bonus knowing that Tapstitch's main office is located in my hometown of Brooklyn, NY.

I'm excited to see what new products and innovations Tapstitch introduces in the future and look forward to continuing to grow my brand with them.

We have been using Tapstitch for their product range, which is genuinely strong, but recent fulfilment changes have caused serious issues for our business.

We specifically requested USA fulfilment, yet our orders are now being routed through China. As a result, delivery times have blown out from an average of around 7 days to 17+ days, with some orders likely taking close to a month to arrive.

Support was able to provide information about what had changed, but unfortunately they were not helpful in actually resolving the issue or offering a practical fix.

We now have six very unhappy customers and expecting more to come and we would not have even known about the fulfilment change if they had not contacted us asking why their orders were taking so long.

At this point, we are now looking for a new POD supplier in the USA and will most likely remove Tapstitch products from our site.

Great product range, but sellers should be very careful if delivery times and fulfilment location matter to their business as regardless of whether you choose USA Fulfilment they will still route your orders through China taking + 30 days for orders to be delivered

I've had a generally positive experience with POD Store. The print quality and materials are good and their support team has always been responsive and helpful whenever I had questions or issues.

That said, quality control could definitely be improved. Out of my first 7 orders, 2 arrived with defects, which is a high defect rate for a clothing brand. To their credit, customer support handled the cases professionally and offered replacements, but these issues still affected my customers' experience.

Overall, I think POD Store has good potential thanks to their product quality and excellent support, but they need to improve consistency and quality control before I can fully rely on them.