Tapstitch: Print on Demand

Hi Teddy,

Thank you so much for this amazing 5-star review! 🌹🌟

We love that Tapstitch has been part of your brand’s transition from AOP into DTG/DTF, and it’s great to hear that our product variety, quality, and turnaround times have helped support that shift. Helping creators expand their offerings while keeping their standards high is exactly what we aim for.

And we have to say, the Brooklyn shoutout means a lot! 🗽❤️
We’re proud to support creators everywhere, and it’s always special to connect with someone from our hometown.

Thank you again for your trust and support. We’re excited to keep bringing new products, better tools, and more innovations to help your brand continue growing 🚀👕✨

Hi there,

Thank you for taking the time to share your feedback. We’re sorry to hear about the impact this has had on your business and your customers.

After reviewing your concerns, we'd like to clarify that not all products in our catalog are currently eligible for USA fulfillment. For products where USA fulfillment is unavailable, orders will be fulfilled using the alternative fulfillment route selected for that item. This is how we ensure that orders can still be produced and delivered rather than being blocked entirely.

We understand that fulfillment location and delivery speed are critical factors for many sellers, and we recognize that the current coverage of our USA fulfillment catalog may not meet every business's needs. Expanding our USA fulfillment capabilities remains a priority for us, and we continue to add more eligible products over time.

We're sorry that our current offering wasn't the right fit for your requirements. If in the future our USA fulfillment coverage expands to better support the products you need, we would sincerely appreciate the opportunity to work with you again.

Thank you for your feedback and understanding. 🤝

Hi there,

Thank you for taking the time to share such thoughtful feedback. We truly appreciate both your recognition and your honesty.

We're glad to hear you've been happy with our print quality, materials, and support team. At the same time, we completely understand your disappointment with the defects you experienced. A defect rate like that is not the standard we strive for, especially when you're building your own clothing brand.

While we're pleased that our team was able to provide replacements promptly, we know that doesn't undo the impact on your customers. Your feedback has been shared with our quality and production teams, and we're continuously strengthening our quality control processes to improve consistency across every order.

Thank you for giving us the opportunity to improve. We truly value your trust and hope to continue earning it with every order.