Anansi Shipping Insurance

Anansi Shipping Insurance

Free to install. Additional charges may apply.
Rating (3.7)
Reviews
Developer

About this app

Launched

April 21, 2020

Languages

English

Works with

TrackingMore API, Companies House, Stripe, WAKAM, TrueLayer

Automated and flexible Goods-in-Transit Insurance to protect your customer shipments.

Designed with the Shopify merchant at its heart, the app provides a hassle-free way to protect your customer orders against loss and damage in transit. When shipments are lost on route to your customers, automation takes away the hassle of manually filing claims; they automatically generate a set number of days after the expected delivery date. Payouts are fair and fast; for lost packages, you are reimbursed the full retail value plus the shipping costs.

Designed with the Shopify merchant at its heart, the app provides a hassle-free way to protect your customer orders against loss and damage in transit. When shipments are lost on route to your customers, automation takes away the hassle of manually filing claims; they automatically generate a set number of days after the expected delivery date. Payouts are fair and fast; for lost packages, you are reimbursed the full retail value plus the shipping costs. more
  • Get Time Back: claims are automatically generated for lost parcels
  • Receive Fast Claims Agreement: typically within 72 hours
  • Reship Replacement Goods Fast: swiftly provide support for returns+replacements

Pricing

Free to install

External charges apply. Insure your parcels for as little as 10p.

Free to install

External charges apply. Insure your parcels for as little as 10p.

All charges are billed in USD.

3 reviews

Overall rating
3.7
Counts per rating level
  • 67% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 33% of ratings are 1 stars
November 25, 2020

I have been looking a long time now for a cost-effective, easy-to-use solution that enables me to insure the bicycles I send via my e-commerce website, in case they get lost and never get delivered to my customers. The delivery company I currently use has an insurance policy in place, but only pays £25 (after administration fees) for each lost item. Now, this is fine if the item sells for under £100, but some of my bikes sell for more than £1,000. Clearly, I needed a different solution that would pay most of the claim, in the event of a loss. This is where the Offcouse App by Anansi comes in. For a modest fee, I am now able to insure my more valuable items without having to worry about taking a large hit if they lost in transit. It's very rare that a bicycle gets lost in transit, but it has happened in the past. At least now with this App, I have the comfort of knowing that everything above a certain price threshold (the user gets to choose the value parameters) will be covered for 85% of the customer's cart value. The App was free and easy to install. Any queries have always been dealt with quickly and professionally by either Megan or Ana. I would definitely recommend this App for anyone who sells high-value items on their Shopify store that wants to ensure they are covered, just in case the worst happens!

North Bikes
United Kingdom
About 1 year using the app
March 3, 2022

When it comes to insuring the deliveries I send it’s always been a total nightmare. I used to do all my parcel insurance through the courier but found that trying to make a claim was impossible and took forever and only paid out a fraction of the cost of the item. I found Offcourse when looking for an alternative option to using the insurance couriers offer and honestly I can say it’s one of the best things I’ve ever done for my business. The interface is so simple and pulls in all your orders straight from Shopify. It has really in depth delivery tracking, so much so I’d recommend downloading it for the tracking alone! The beauty of this insurance is you choose what you cover based on the cart value. I tend to insure anything over £50 so it works really well for me. The best aspect of this insurance and app for me is that it’s automated. If a delivery of mine is late, the app starts a claim for me. I don’t have to do anything, no forms, nothing. It’s genius. I never knew insurance could be this simple. If you do have to make a claim, which I unfortunately have, getting your money is really simple. They pay me any of my claim payouts every month and they go straight into my bank account. Before, I used to get my payouts by cheque and wait ages for them to clear. This service has saved me so so much time and money. Plus, my reviews have been so much better because my customers have less complaints about bad deliveries, I can send out replacements asap knowing I will get my claim payout so quickly. I couldn’t recommend them enough!!

marysmagicshopuk
United Kingdom
11 months using the app
November 3, 2020

Any app that uses our contact page (which clearly states we do not accept unsolicited marking) to spam my email address is a ZERO from me.

Thunderbird Skin
United Kingdom
5 minutes using the app
Anansi replied November 10, 2020

Thank you for your review, we're sorry to have bothered you. We wish you all the best with your business. Stay safe during these times.

About this app

Launched

April 21, 2020

Languages

English

Works with

TrackingMore API, Companies House, Stripe, WAKAM, TrueLayer

Built by Anansi

About Anansi

3.7 average rating

4 years building apps for the Shopify App Store

71-75 Shelton Street, Covent Garden, London, ENG, WC2H 9JQ, GB

Support

Send a message

hello@withanansi.com

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