Avis (19)
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2022 - still no visual to show customers. Come on Shopify! Please help us promote this initiative, thank you.
Hey, there. Thank you for taking the time and sharing this feedback with us. We can see how having visual indicators for customers can be beneficial for our merchants, like yourself, and we'd be happy to pass this suggestion along to our Development team. Cheers! -Elias, Shopify Support
This app won't install. It was on our old theme but once we upgraded and uninstalled it refuses to reinstall. There was potential but support form Shopify about why it won't install is null.
I'm thankful to Shopify for offering this program, and for covering fees during BFCM. The only thing I find lacking about this program is a widget/badge to let shoppers know about the program.
Folks, I love this App! Could you make a badge for those Stores which are using it to display it to our customers?! That would be amazing!
Great app but just like others have stated, wish it showed up on the customer's side so they know their orders are offset!!!
Eigentlich eine ganz gut Idee, aber es wäre schön wenn der Kunde selbst sehen könnte wie viel CO2 gespart hat und man dies nach der Bestellung sehen könnte. Als Plugin in den Warenkorb integrieren oder so. Ich glaube dann wäre die App "sinnvoller". Jetzt sehe nur ich die Infos. Ist auch gut, aber bastelt doch mal ein Plug In. Kilian
Heard! Transparency is key here—this app needs an icon or visual indicator, as previously stated. Please...
Thank you for writing your review and for providing your feedback to us here. I can certainly see the value in the app having an icon or indicator and I will be sure to pass your suggestion onto our development team. -Victor, Shopify Support
Contrary to what some previous reviews said, the little icon does show up during check out.
Overall it seems the app, icon and cause will be a nice addition to my shop.
BUT you have to be careful with your imported orders, as at the moment of writing this review it has difficulty distinguishing that recently shipped orders may have been marked as fulfilled elsewhere (Etsy, etc), and may charge you for those.
Thankfully customer service was able to sort through the initial confusions this caused and hopefully it will work as expected from now on.
Amazing idea and absolutely want to implement this but we need a customer facing dashboard/material to let them know how their purchase is contributing. PLEASE!
This is a feel-good app, but it doesn't have any way to export or display the data. I'd love to include offset tracking information on the "About Us" page or something like that!