Offset , 40 reviews

Overall rating
3.7
Counts per rating level
  • 38% of ratings are 5 stars
    15
  • 20% of ratings are 4 stars
    8
  • 23% of ratings are 3 stars
    9
  • 13% of ratings are 2 stars
    5
  • 8% of ratings are 1 stars
    3
February 21, 2022

2022 - still no visual to show customers. Come on Shopify! Please help us promote this initiative, thank you.

Garçon® Menswear
Canada
Over 1 year using the app
Shopify replied March 1, 2022

Hey, there. Thank you for taking the time and sharing this feedback with us. We can see how having visual indicators for customers can be beneficial for our merchants, like yourself, and we'd be happy to pass this suggestion along to our Development team. Cheers! -Elias, Shopify Support

November 15, 2021

Joining the voices below - I wanted to see an icon or something shows up during checkout. Since customers have no way of knowing that you are really doing this, it is rather useless. For all they know, we could just be greenwashing. I would use this app 100% if there were something that showed up on the website that customers could actually see and understand the contribution being made. Until it does, I will be looking for something else.

S L O W M A D E
United States
About 6 hours using the app
Shopify replied November 17, 2021

Hi there. Thank you for taking the time to leave this review and provide this valuable feedback. We can certainly see the value in potentially adding an icon for the Offset app at checkout. I would be happy to submit this feedback to our developers for future consideration. Thanks again! -Marty, Shopify Support.

September 16, 2021

I installed the app to see if, like one reviewer says below, an icon showed up during checkout. I tested it - it didn't. Since customers have no way of knowing that you are really doing this, it is rather useless. For all they know, we could just be greenwashing. I would use this app 100% if there were something that showed up on the website that customers could actually see and understand the contribution being made. Until it does, I will be looking for something else.

Laine des Iles
France
6 minutes using the app
Shopify replied September 29, 2021

Hey, there. Thank you for taking the time to leave this review and share your feedback. To clarify, the Offset App does not show an icon at checkout. If this is a feature you would like to have potentially added to the Offset App's features, I would be happy to submit this feedback to our developers for future consideration. Thank's again for taking the time to leave this review! -Marty, Shopify Support

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