OGO Australian Print on Demand

Overall dissatisfied with ther reliability. Sometimes they’re quick, sometimes they’re slow. Currently there are orders that have been waiting 6 weeks to fulfill. Am still awaiting a resolution on this and a decent customer service response. No way to call anyone. Email replies are sometimes quick, sometimes slow as I regularly request updates and communicate concerns I have of orders. Sometimes ...

Like other review, I too have cancelled my products with this company as they were talking too long, coming damaged, and the customer service is not great.

I have expressed my confusion when the order time was 3-5 business days as per their website, and yet, we were a minimum of 18 days.

I have removed over 100 items from my website and will be looking for a company that will actually do their ...

To be honest, I did test orders with Gelato and Printful also, and for me OGO was the best one in terms of the print and colour. I can say the other two were from QLD which I already got refunds for both, because to me they were that bad, and to think OGO was cheaper and turned out to be the best of those other two!

Could be a little faster in their shipping time, but the quality made up for it.

I've been using OGO for the past 4 years and have had very good experience with the team at OGO. They are responsive and replies to my emails, questions and are very friendly. It works seamlessly in the background and works perfectly most times. I know I can always email OGO if I have any questions or concerns. Had some minor and major hickups before with the App but it was always quickly ...

I posted a 1-star review about OGO here, due to unsatisfactory service. They replied in a courteous way (on Shopify, see below) BUT when I tried to place an order through my new WooCommerce store, OGO attacked me for my bad review, and they refused to accept any orders.