The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
We have been on Shopify since 2016 and in that time have tried Reviews.io, Yotpo and now Okendo to manage our reviews. I 100% wish I had chosen Okendo from the start. The team are INCREDIBLY supportive (it's like dealing with real, actual humans instead of tech support bots) and I am so happy with how the app works. The back end is super easy to use and intuitive and it's an intelligent app that is working to optimise both your and your customer's experience, so it's win-win. I especially want to thank Scott and Vanessa who helped me fine-tune the installation on both stores and who helped me onboard and troubleshoot. The price is great too, especially considering the functionality they offer. Couldn't recommend them enough.
Great onboarding process and easy implementation with our store. Plus, lots of great features. Would highly recommend this app.
Better Body Co.
Robust features. Automated the review request & reward process. Support is sincere in helping with issues. App also showing progress with better integrations.
I can't recommend Okendo enough! They are extremely competitive in both offering and pricing. Onboarding was seamless and completed within 4 business day! Saw instant results the day we turned the app live on our store and started requesting reviews.
Great app! Amazing customer service by Shiela from Okendo with the set up.
Can't wait to receive more reviews.
I am very satisfied with the customer service, I really recommend Okendo, they are very professional! The application is super complete and the reviews are great !
I can't recommend Okendo enough! Allison has been amazing to work with and highly recommend working with her if you are given the option.:) She is very responsive, proactive, thorough, dependable and gets the job done!
Havelock Wool | Residential Insulation
I have been working with Allison and she has been absolutely fantastic. We got up and running very quickly and we have been able to customize all our needs. End result has been a significant improvement in conversion rate.
I have been working with Margaux Dean and she has been the absolute best! I am so thankful for the consistent help and the availability as well. It is so easy to follow and I enjoy that I get follow up emails when I tend to get busy and forget to reach back out. All around amazing experience.
Extremely easy to set up and a really influential addition to our website. Excellent customer service.