The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
The Okendo team is truly amazing. Their onboarding process is seamless and white glover. Our CSM, Allison, was particularly helpful and accommodating in getting us off our old platform and onto Okendo in less than 3 days. Super excited to scale our business in partnership with Okendo!
Okendo is certainly worth the investment! After being on the fence and researching other review platforms and trying the free route, Okendo just made sense. Starting out, I hadn't known much about Okendo, however after scheduling a meeting and speaking with Mor, we were on our way to setting up a trial under the power plan. It was well worth it as Margaux, our dedicated success manager had us up and running in no time! She was able to set and create a custom look and feel for our site along with integrating review request emails with our other email service. If there were any issues at all or any fixes needed to be done, Margaux made sure that it happened and quickly. Once we were ready to launch, Margaux was able to send out an email review request campaign to our previous customers. I cannot tell you how shocked we were when we had at least 7 reviews within the first hour of the initial emails that were sent out. We have truly appreciated working with Okendo and have just renewed today. Thank you very much Mor and Margaux!
This is my favorite Shopify app! Awesome functionality and customization. Also, their support is so helpful and respond so quickly. Definitely recommend for customer reviews!
The Lighting Outlet
The app itself is great! Never had any issues with it at all and we've been using Okendo for maybe 2 years now? They're starting to get a nice list of integrations as well. I don't normally write reviews but I feel obligated to with just how good the customer support is. Without a doubt, the best customer support of any app we have used since being on Shopify. Thanks!
Very happy so far with this app. The dashboard is very easy to use and the shopify integration has been seamless. I worked with Margaux to set up the program and she went above and beyond to help integrate and launch this program. High recommend.
Super easy to use and looks great on our site. The Okendo Team set everything up for us including our Klaviyo integration! Allison is awesome :) Thank you, Okendo!
The guys from Okendo have been very helpful! Excellent customer service. Highly recommended! Easy to use and user friendly platform.
Great app to collect and showcase reviews and the support is extremely helpful! I also like how it integrates with other software such as Klaviyo.
The app is easy to use looks great. The team behind the app and the customer service is really what’s made this for us. Thanks for a great product and experience!
Very helpful team! We migrated the review plugin from another platform which cost 3X more but the support team is way less responsive! Great experience with Okendo.