Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

September 25, 2023

So far the best review app by a country mile! the migration and onboarding were a breeze. The onboarding support team led by Carolina were awesome to deal with and made sure i was utilising the full width of the product. Thanks Okendo

BodyFX
New Zealand
June 17, 2018

Awesome. Great value proposition. Excellent customer service. Not sure why anyone would still be using yotpo at this point. Okendo rocks!

Paul Evans
United States
About 6 years using the app
December 31, 2020

Okendo is a great app to organize reviews for your store. They are very helpful with implementing carousels onto your home page, as well as many landing pages as requested and in a timely manner.

Crio Bru
United States
Over 5 years using the app
Edited June 16, 2018

The unique thing about Okendo is how it allows the reviewer to add their social profile photo. This adds credibility to the review and was the main reason we switched from another service.

Bigbarker
United States
Over 5 years using the app
June 15, 2018

We have been using this app for last 10 months and it is the best app for reviews. Okenda best value for money Reviews app in the market. We were using Yotpo for last 4 years and every year they kept increasing the price when it comes to renewal.

Their customer service has been flawlessly helpful in migrating and they did everything we asked for. Lastly, this app works perfectly without any issue whereas Yotpo always breaks down and we have to keep constantly raise the issue with their helpdesk.

Syntricate Com Au
Australia
Over 5 years using the app
September 23, 2020

We've been using Okendo for almost 3 years now. The initial setup and merging of our existing reviews were all take care of seamlessly without any involvement from our side. Their ongoing support over the years and flexibility is second to none. The customer attribute feature is one of their standout features for us. They are constantly adding new features and the recent integration with Klaviyo is definitely a must have. This is one of the must have apps for any store using Shopify!

Zoomlite
Australia
Over 5 years using the app
June 18, 2018

Okendo has been a great help in allowing us to acquire solid customer testimonials along with customer retention. We like how responsive their team is and how they consistently make updates to their app and adding new features which allows us to create a stronger community of loyal customers.

Graydon Skincare
Canada
Over 5 years using the app
June 28, 2018

Very easy to use, affordable, friendly UI. 10/10 would recommend this review software to all ecommerce stores!

Miraclebrow
United States
About 5 years using the app
June 15, 2018

Switched to Okendo about a year ago as a test site, and the results are amazing. You can check out our consolidated reviews at https://battlebeavercustoms.com/pages/reviews and they pull from different product tag triggers... Works seamlessly, sends customers coupons for pictures and videos in their reviews... Pricing is extremely competitive to the big boys. Loved working with Matt and his team. Get it now to be part of the new products launching over the next year!

Battle Beaver Customs
United States
About 5 years using the app
June 15, 2018

By far the best Review app available in or outside of Shopify App store. Price, service, design, and functionally are the best we've seen. The value is incredible. Would HIGHLY recommend to anyone who wants to ramp up revenue and double down on their Shopify Store.

Oliver Cabell
United States
Over 4 years using the app