Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and effective for collecting and showcasing reviews, which can enhance conversion rates. They appreciate its seamless integration with e-commerce platforms, insightful analytics, and responsive customer support. Unique features like free vouchers for reviewers and syndication across sites are also valued. Some merchants suggest improvements in backend organization. The app is recognized for its comprehensive features, even in the free plan, and its ability to build trust with customers.

March 13, 2020

By far the best review platform out there. I'm thrilled with the mobile-first design, easy-to-use back-end, and streamlined user experience. The team has been incredibly helpful and responsive, and made our migration an absolute breeze. Thanks for making such a great product, Okendo!

Pretty Frank.
United States
Almost 4 years using the app
January 13, 2021

This is my favorite Shopify app! Awesome functionality and customization. Also, their support is so helpful and respond so quickly. Definitely recommend for customer reviews!

shopweworewhat
United States
Almost 4 years using the app
August 23, 2022

Love the product, it is easy to use and well executed. Always happy with the customer service - super responsive and helpful

LittleLamb
United Kingdom
Almost 4 years using the app
June 15, 2018

We've been using Okendo since it launched. I was very interested in what they were offering since their competitor's rates for these services were beyond our budget and frankly didn't make sense for a small company like ours. Their customer service is personal and attentive and the features they offer for the price are excellent value. They were able to seamlessly port all of our prior reviews over to their app, so nothing was lost in the transition. Personally, I think there is great value in having highly visible customer reviews on each product page. We are an artisan skincare company and for new buyers who aren't able to try our products in a store, customer reviews are an integral part of making on-line sales. I have a number of customers who also like to take advantage of the reward system for leaving reviews. An excellent app for very fair price!

Botanic Organic
United States
Over 3 years using the app
June 3, 2020

Switched to Okendo from Yotpo. Interface is much cleaner, no bugs to date (constantly had issues on Yotpo), and support is super helpful.

Breeo
United States
Over 3 years using the app
June 15, 2018

Excellent app and service from the team. It makes our reviews look amazing.

Radhabeautyproducts
United States
Over 3 years using the app
June 15, 2018

Great working review platform. Particularly enjoyed working with Matt and his team. Can only say good things about these guys!

Tablet2casescom
Hong Kong SAR
Over 3 years using the app
July 7, 2021

The integration between Shopify and Okendo is outstanding and I found it very easy to import reviews from another source. The turnaround time is amazing too-In just a matter of an hour or two the reviews were live on our page. Margaux from Okendo is such a pleasure to work with. Not only did she help walk me through the process, She also worked with one of my vendors to ensure their reviews would import correctly into Okendo! Thank you so much! I highly recommend Okendo and their team for your review needs.

Primal Kitchen
United States
Over 3 years using the app
February 27, 2023

I've been using Okendo since June 2019 and I think it's FIVE STAR PLUS!! Simple and great support, and I reply to every review we get, good or bad, and we publish 99% of them!

TVD (The Vacuum Doctor)
Australia
Over 3 years using the app
October 31, 2022

The customer service is super helpful and very responsive. I got their help with showing Reviews on Google Search.

Garner's Garden
United States
Over 3 years using the app