Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

November 4, 2020

Great experience launching this app and onboarding experience. Love the layout and attribute features. Margaux, our Customer Success Manager is dependable and a pleasure to partner with. Highly recommend.

NxTSTOP Apparel
United States
11 months using the app
March 1, 2022

I loved working with Carly at Okendo! She was so proactive in helping us set up the review carousel in our product pages and the review request flows. I would definitely recommend Okendo!

TOM BIHN
United States
11 months using the app
February 17, 2022

This app is awesome! They are extremely helpful and thorough. All my questions were answered promptly by Vanessa and I highly recommend using this app.

Diamond Painting Shoppe
United States
11 months using the app
August 5, 2021

I switched over from a competitor review platform app and couldn't be more happy with the decision! Okendo is easy to use, customer service is FAST and tailored (unlike the competitor, who always had copy paste answers and solutions for us), and I love the interface and customization capabilities.

Pink Moon
United States
11 months using the app
November 11, 2021

Awesome support and a great tool to get the reviewing going on the site! ---------------------------------------

KLOCKJÄVEL OF SWEDEN
Sweden
11 months using the app
January 11, 2022

Okendo is great and has great customer support! It's easy to use and has lots of integration to work with

Life On Mars
United States
11 months using the app
June 24, 2020

I wish we had installed Okendo sooner! Their team was incredibly helpful at every step of the process, and has been responsive + quick to answer any ongoing questions. I love the way the reviews feed looks on our site, and the integration couldn't have been easier. This is the best Reviews platform out there by far!

Kinfield
United States
11 months using the app
Edited July 14, 2021

AMAZING customer service. They are super quick and always willing to help. The platform is great too! Thank you for providing a great service!

Forza10 America
United States
11 months using the app
September 26, 2022

I really appreciate the customer service, specially the assistance of the Customer Success Manager.

Honibe
Canada
11 months using the app
Edited September 16, 2020

We love Okendo at Nuheara.com. As a direct to consumer (DTC) pureplay business operating 7 Shopify Plus/WordPress "headless e-commerce" stores around the globe, we got really excited with attribute functionality that allows customers to leave rich reviews. These help prospects decide if IQbuds2 MAX is for them. The fully supported implementation and fantastic 24x7 support makes this an easy 5 stars to give.

Nuheara Limited US
United States
11 months using the app