Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and robust review management features. They value the customizable review request emails, seamless integration with e-commerce platforms, and insightful analytics. The app's responsive and knowledgeable customer support is highly praised. Merchants also commend the clean design of the display and review widgets. Additional features like a referral system, free vouchers for reviewers, and the ability to add review titles, images, and videos are particularly beneficial for beauty stores.

Edited May 11, 2020

Love this app! The people who run it are super helpful and the set-up process was simple. Reasonable price, I found others are way too expensive or lacking features. It goes without saying that social proof has driven sales and given us a more confident position in the market. My favourite part it gives our team metrics on how our products are performing. The bad reviews are so valuable to our team to know what we need to concentrate on within our product development team. Thanks, Okendo could not be happier, keep up the good work!

Will & Bear
Australia
8 months using the app
June 17, 2018

Awesome. Great value proposition. Excellent customer service. Not sure why anyone would still be using yotpo at this point. Okendo rocks!

Paul Evans
United States
8 months using the app
February 10, 2023

Great customer service - walked me through the whole setup and installed their app in my theme too. Can't wait to start collecting reviews and UGC with Okendo.

Newark Auto
United States
8 months using the app
July 1, 2022

Okendo were incredibly helpful from start to finish. They took the time to understand our brand, product and customer, and were proactive in helping develop a solution and strategy to integrate Reviews into our existing stores. They've been very attentive and available surrounding the launch of our Reviews and we look forward to working with them on growing the positive impact of their service, both in our current business and in a new business launching really soon.

Moana Bikini - Australia
Australia
8 months using the app
May 4, 2020

This is a great review app, the interface is intuitive and easy to use and their customer service is outstanding. Best of all it's very affordable and has all the functionality you need to grow your business.

Enlightened Ice Cream - OLD SITE
United States
8 months using the app
April 28, 2021

AMAZING! I love this app so much. It allows customers to leave super detailed reviews, plus the added feature to add photographs to their reviews. The team have been helpful with rolling out a few changes over the last few months. Highly recommend.

Bydee
Australia
8 months using the app
January 12, 2022

Great app, excellent customer service. 10/10 would recommend to anyone looking for an easy-to-use, easy to integrate reviews app.

Ravenstone
United States
8 months using the app
June 29, 2021

Great app and team! They made setting everything up as simple as possible. Much better experience than the other couple review apps that we've tried.

Cheers®
United States
8 months using the app
July 8, 2021

Sheila was super helpful in getting me up and running with Okendo for our site. Looking forward to using the app.

InMyPatch
Australia
8 months using the app
January 28, 2022

Having tried almost all of the other popular and heavily advertised apps, they all had slight issues. A lot of them slowed my website down horrendously, or didn't look great or had a poorly crafted customer experience. I've now had Okendo for about 6 months, and I love it, my customers love it, my website speed loves it, and my reviews are now displaying properly on google. I think it's a tiny bit more expensive than the other apps - but it is well worth it - It just works, and the support team (who I've only really had to contact because I upgraded my theme or hadn't read the excellent support material fully) are so responsive and quick to help.

Paraffle Embroidery
United Kingdom
8 months using the app