Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and robust review management features. They value the customizable review request emails, seamless integration with e-commerce platforms, and insightful analytics. The app's responsive and knowledgeable customer support is highly praised. Merchants also commend the clean design of the display and review widgets. Additional features like a referral system, free vouchers for reviewers, and the ability to add review titles, images, and videos are particularly beneficial for beauty stores.

Edited November 9, 2022

Excellent app that has generated incredible reviews for both our AU and USA Shopify websites! Love the integration and how you can tailor the look and feel to suit your brand. Amazing customer service from Norma, she is so helpful and quick to respond!

Mindful and Co Kids
Australia
7 months using the app
September 14, 2021

We love Okendo! Super easy to work with/understand and their customer service is top notch! Highly recommend.

Happily Ever After Wedding Bands
United States
7 months using the app
December 9, 2020

I love Okendo - super nice, stylish, and the integrations are fantastic! They also have best in class customer service.

Tenzo Matcha
United States
7 months using the app
April 2, 2021

Amor is fantastic! She is very communicative and helpful. As for the app itself, it pretty much goes above and beyond other review apps in my opinion. Nothing to complain about.

HoldingStrength
United States
7 months using the app
April 4, 2022

Our onboarding process has been easy and we have received great customer support from Norma. Okendo works well with our other app integrations and is very user-friendly.

lackofcolordevelopment
Australia
7 months using the app
June 8, 2021

Support team was helpful and patient while we sorted out integration with Klaviyo. Overall, great features.

Cazinc The Label
Australia
7 months using the app
May 19, 2021

The onboarding was fantastic! Especially with the help of Allison, our onboarding manager. Okendo app is awesome! It's user-friendly, it integrates easily with the Klaviyo flows.

1 Body
United States
7 months using the app
May 26, 2022

Awesome support from the Okendo Team! Shandy is awesome and was extremely responsive, helping to get our request completed seamlessly. THANK YOU!

North Coast Seafoods
United States
7 months using the app
July 23, 2022

I've only just started using it, but it very easy to set up and get going! I had a question and someone got back to me so fast!

Cultiva
Australia
7 months using the app
March 15, 2022

Great app and customer service is super responsive always. It has been a great addition to our store.

MDSolarSciences™
United States
7 months using the app