Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

July 23, 2020

I cannot recommend Okendo enough. The platform is easy to integrate, the support team are amazing and have worked with us to get our design on point. Within days we have been receiving so many great product reviews, it's so exciting. Quick, easy, amazing support and a solid platform!

Kent Brushes
United Kingdom
3 months using the app
May 24, 2021

Our customer success manager from Okendo was amazing at onboarding our brand onto their platform. We felt prioritized and taken care of. Also the integration of Klaviyo and Okendo was seamless. Thank you Okendo!

Stoggles, Inc.
United States
3 months using the app
July 11, 2022

Great onboarding team, awesome customer support, easy installation, in just a week we have seen a significant increase in reviews being left!

DERMAFLASH
United States
3 months using the app
June 4, 2021

Great experience with Allison and the onboard process. The Okendo team is very committed to making the app work for you. The integrations are great too, there's a lot to leverage with Okendo.

MedCline
United States
3 months using the app
July 17, 2020

Super happy that we made the switch from Yotpo to Okendo. Scott and the team there made the migration super simple. We got everything up and running in less than a week. So far, we're getting more reviews and more UGC. Okendo is a superior product.

High Fashion Home
United States
3 months using the app
May 3, 2021

This review app is awesome. It's very customizable and their team is super responsive... I can't say enough good things about Allison!! Very happy :)

Eco Pea Co.
Canada
3 months using the app
February 23, 2022

The customer service is very good, I am trying out the basic plan and come across a lot of things I don't understand. The customer service will patiently explain to me

Sofary Lighting
United States
3 months using the app
February 24, 2021

Love their customer success team - one of the best in the game. Working with them helped us understand how we could use reviews as an extension of our brand, not just a request for information!

🌵 Pricklee Cactus Water 🌵
United States
3 months using the app
March 8, 2021

Really pleased so far, happy with how my customers are utilizing the app. Allison in support is a standout all star!

Smithey Ironware
United States
3 months using the app
June 11, 2021

Great product with amazing customer support! Allison was super responsive in helping us implement Okendo for our shop!

HOLDEN
United States
3 months using the app