Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

October 4, 2023

The team at Okendo made the whole onboarding experience super easy from start to finish.
Scott was super helpful and gave us tailored advice on what would suit our website best and Angelica is amazing with answering the millions of questions I had about Klaviyo connections and site designs.

xcel-wetsuits
Australia
9 days using the app
October 19, 2023

Hermes was a great help! We had a lot of issues with uploading our review templates, but he was very diligent at helping to explain and solve our problem. Great service!

Organize-it
Canada
8 days using the app
May 10, 2023

Love using Okendo for our reviews! Their customer support team has been super responsive (thanks Estefania!) and it looks totally seamless with our branding. Super easy to manage on the backend too.

Joggy
United States
About 1 year using the app
July 28, 2023

Awesome customer support! Super user friendly backend and easy to use. Our customers are leaving great reviews and building trust for our brand.

ArtStar
United States
About 2 years using the app
August 30, 2023

Okendo works really well in our website. We use a headless Shopify setup and everything is smooth. The display is fully customizable, the dev team that is here to help us out are extremely efficient and the support has proved a really enjoyable reactivity. We used to use stamped.io, there is absolutely no comparison.

Explain
France
4 months using the app
May 2, 2023

The Okendo team are always responsive and super helpful! They never fail to answer my questions, and they always get back to me really quickly.

Bali Body EU
Australia
Over 3 years using the app
Edited June 22, 2023

We switched from Yotpo and so far the experience has been great. The reviews just look so much better on our Shop store, and the support has been terrific. Highly recommend.

In particular, I want to thank Laura Gomez for the tremendous amount of help she gave to get our survey started. Great service deserves to be recognized, and so do the people that deliver it.

PhysioTru
United States
3 months using the app
May 15, 2023

Unbelievable customer service / success from Estefania and the team. Each time I reach out the team is there to quickly assist with a thorough explanation of the solution as well as an understanding of the problem I am running into. Highly recommend Okendo and their team.

Northland Botanical
United States
8 months using the app
June 12, 2023

Simply the best app for reviews. The support team, especially Nands responds quick even during the weekend which is rare. We recommend this app to everyone who has an e-commerce store.

Biotrium
United Kingdom
5 months using the app
August 14, 2023

The entire team at Okendo is amazing! Lauren G was SO helpful during our onboarding process and made it easy and seamless for us!

Cleo+Coco
United States
About 2 years using the app