Okendo: Reviews & Loyalty

I was having a difficult time getting approved reviews to show up on my Shopify account. I reached out to the Okendo for help, and their team was on it! In a matter of 2 emails being exchanged they’d found the issue, and I’m good to go. Thank you for your support!

Vanessa was great, very helpful, patient and understanding through the onboarding process. I look forward to hopefully achieving great results.

Customer services are always really helpful and easy to contact. Angel helped me with an issue I was having with star ratings not appearing on collection pages. The team fixed it for me in less than 24hrs. We have received lots of wonderful reviews from our customers and it's great for other potential purchasers to be able to read these and see pictures. The system is easy to use and to set up and the customer journey is good.

I absolutely love this app and the team behind it. They are flexible and make it fit right in with your theme design. It is feature-rich, and their support team is always there if we have requests, changes, or anything—highly recommended.

Our experience with Okendo has been amazing!! The set up was so easy and the team was so repsponvie and easy to work with. Alannah was the best! Thanks so much for making this process so seamless for us. So excited about this and the way it will help conversion on our site.

An amazing platform for managing and automating reviews. It suits our needs and the support team is amazing and super helpful.

Fantastic tool to get reviews and a must-have for any shopify store as well as an amazing support team!

Excellent customer service. The app has endless customization features to really tailor it to your particular business. The onboarding process is seamless and they are ready to help with any issues you might possibly have!

Okendo has been amazing! There isn't anything it's been missing for us so far, the integration was seamless and they handled installing it to our theme and making any customizations we wanted. I love that it can automatically publish reviews within guidelines we set so we aren't spending time having to approve things. Plus, customers can attach images and/or video, it integrates with Smile.io for loyalty incentives, and they even have a lookback option so you can send review requests for previous orders to get the reviews rolling in. They've been wonderful to work with and I would definitely recommend them!

The team are very helpful in getting the design and systems working as you need them. No question too big or too small and local support makes transversing the challenges of setting up a Shopify store super easy.