Okendo: Reviews & Loyalty
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I was helped by Vanessa. She was very patient and explained well what I needed to do to resolve some issues that I had. I look forward to what Okendo can do for my online store.
Functionality is better than any other review app I've seen, and the customer support to onboard was above and beyond! So happy I made the switch
I was having a difficult time getting approved reviews to show up on my Shopify account. I reached out to the Okendo for help, and their team was on it! In a matter of 2 emails being exchanged they’d found the issue, and I’m good to go. Thank you for your support!
Vanessa was great, very helpful, patient and understanding through the onboarding process. I look forward to hopefully achieving great results.
Customer services are always really helpful and easy to contact. Angel helped me with an issue I was having with star ratings not appearing on collection pages. The team fixed it for me in less than 24hrs. We have received lots of wonderful reviews from our customers and it's great for other potential purchasers to be able to read these and see pictures. The system is easy to use and to set up and the customer journey is good.
I absolutely love this app and the team behind it. They are flexible and make it fit right in with your theme design. It is feature-rich, and their support team is always there if we have requests, changes, or anything—highly recommended.
Our experience with Okendo has been amazing!! The set up was so easy and the team was so repsponvie and easy to work with. Alannah was the best! Thanks so much for making this process so seamless for us. So excited about this and the way it will help conversion on our site.
so far so good, it's intuitive and great customer service. we just started with it but haven't had any issues yet.
Can't be happier with Okendo! Not only does it help us receive social proof, but it also gives us the feedback we need for our designers to improve products and identify customer pain points. Their customer support team is amazing and really will do anything to help out. I highly recommend Okendo for anyone looking to incorporate a reviews platform into their store.
Excellent UI, great dev/install support, super-flexible, A+! Would use Okendo again in a heartbeat for any other stores I run. Super-great team as well, responsive.