Okendo: Reviews & Loyalty

The app is super easy to use and anybody can figure out the basics. The team however will help you unleash and open what's possible with Okendo and reveal what you may not know.

To get the most out of Okendo, you should definitely work with the rep or do your research.

We've had a great experience with Okendo as our review platform for Garden Winds. Garrett made onboarding easy from the start, walking us through setup clearly and patiently answering every question along the way.

Since then, our CSM Laura has been fantastic at helping us get more out of the platform, proactively pointing out features and showing us how to actually apply them to our store rather than just listing them off.

On top of the great support, the platform itself is intuitive and easy to navigate. Between Garrett's onboarding, Laura's ongoing guidance, and how straightforward the platform is to use day to day, we've felt genuinely supported every step of the way.

Clean install, straightforward setup, and the review widget looks good on our product pages without much fiddling. Star ratings pull through to Google search results, which was the main reason we chose Okendo over the cheaper options.

Support has been genuinely responsive when we've needed them. Real answers from real people, not canned replies.

Solid choice for a small brand that cares about how reviews look on the page.

We were using it for years in several stores. It's the best platform to use for customer retention and review management. Best support team in the business and best system integration you may ever find on Shopify.

We’ve had a great experience with Okendo. The platform is intuitive, easy to manage, and gives us the flexibility we need as our business continues to grow. Their team is responsive, knowledgeable, and genuinely helpful whenever questions come up. It’s been a reliable and valuable part of our customer experience and marketing stack, and I’d absolutely recommend Okendo to other new and growing brands.

Okendo has been great for us so far. We've had a few implementation snags, due to our unique store structure, but the support team at Okendo continues to help us refine our approach. Really solid. Planning to further expand our use of features soon.

Strong Loyalty & Referral Platform with Excellent Account Support

Our experience with Okendo has been very positive. The platform has helped us manage our loyalty and customer referral programs across multiple Shopify stores, and the support we receive from the account and product teams has been a major advantage.

The combination of competitive pricing, multi-store support, responsive account management, regular consultations, and practical solutions to platform limitations makes Okendo a strong option for Shopify merchants looking to build and grow loyalty and referral programs.

Happy we switched to Okendo. Go-live was painless and it's been very easy for our teams to moderate and route reviews to customer service. We're very happy with the support we've received from the entire Okendo team.

Okendo has been a fantastic addition to our website! Our integration felt super streamlined and the work was all handled by the Okendo team. The ease of use from both the front end and back end platforms make this a no-brainer for stores to add into their future plans.

We also added extra post-review flows which has increased our review count just about overnight. The reviews summary and keywords is a fantastic addition to make it a simple process for customers to access and understand the products.

Freyja has been a massive support to us, always sharing new and exciting ideas coming, plus offering growth aspects. Our catch ups are always very beneficial and have applied their tools to grow our business.

Highly recommend the team!

The only reviews app you need for your store! Okendo has been a fairly new addition into our business, and it's proving to be a huge success.

Right from the integration to ongoing support/growth; Okendo provides it all. We've especially loved the use of the summary feature allowing customers to understand our products at a click of a button.

Freyja has been a fantastic support right from day one, helping with general day to day improvements, but also things that can help grow your store reviews over time. Highly recommend the team!