Okendo: Reviews & Loyalty

Easy to use platform with exceptional Customer Support and Onboarding Team. Okendo has helped us manage our customer reviews and our loyalty program and increase our conversion rates. Shoutout to Aboud, Brock and Laura for always answering our questions and for helping us achieve our goals.

Okendo is a game-changer for any Shopify merchant looking to build genuine trust. The integration with Klaviyo is seamless, making automated review collection feel personal rather than robotic.

Okendo has always been a great, easy-to-use platform, but I’m especially impressed with their customer support. I had the opportunity to brainstorm with Alex Abid on how to manage reviews for a new product, and he went above and beyond to make the process as seamless as possible. Thank you so much!

We migrated from Yotpo to Okendo and it’s been a fantastic experience from day one. The platform is intuitive, powerful, and has helped us improve customer engagement and conversion through Reviews, Quizzes, and Surveys.

At K9 Ballistics, Okendo has become an important part of our marketing stack, helping us better personalize campaigns and build stronger trust with customers across channels.

A huge thank you to Steven, Laura, and the entire Okendo team for their partnership and support over the years. Their team has always been responsive, strategic, and genuinely invested in our success. Highly recommend Okendo to any Shopify brand looking to scale with a strong customer marketing platform.

Okendo not only provides a great depth of products, bundled into one package, but their Customer Support is top-notch and have always helped us to solve our problems and come up with solutions that aren't always straight out of the box. Shout-out to our Rep, Shiela, for always being able to help.

We’ve been using Okendo across our three brands and it’s been a really solid experience.

It’s pretty easy to use, and getting reviews set up and live on our site is usually a smooth process. Reviews are a big part of marketing our old and new products that we’re constantly promoting in new ways.

Also have to shout out our CSM, Kelsey, who’s been great to work with. Super responsive and very helpful, which makes a big difference.

Overall, it’s been a really valuable tool for us and something we rely on pretty heavily!

Okendo has been so beneficial for our company! There are so many different features that allow for maximum growth and opportunity. It has made such a big difference in our sales and staying organized when it comes to our reviews.

It has been such a great experience working with Okendo and their team. Our CSM Kerry has been able to offer us great insights and suggestions along the way. Okendo offers a very hands-on team to help with implementation and set up of different features which is one of my favorite things about them! Okendo is one of those teams that is truly invested in the success of their products, but more importantly the success of your company! Would highly recommend.

We've been really happy with Okendo reviews. It integrates seamlessly with our website and email platforms. Our account manager always shares new features and helps us optimize. We've gotten so many more product reviews since switching to Okendo.

I had an issue with syncing my reviews to Google Shopping, and Leonardo from Okendo was absolutely amazing in helping me resolve it. His response was prompt and professional, and he guided me through the process step-by-step. Thanks to his support, the issue was quickly fixed, and everything is running smoothly now. I truly appreciate the excellent customer service and the time he took to ensure everything was sorted out. Highly recommend Okendo and Leonardo for their fantastic help!