Okendo: Reviews & Loyalty

Laura Gomez has been an incredible partner to work with. She is always proactive in recommending new ideas, sharing best practices, and helping us identify opportunities to further optimize our Okendo experience. Her responsiveness, expertise, and willingness to go above and beyond have made a meaningful impact on our team. We truly appreciate her ongoing support and dedication to helping us get the most value out of the platform.

Okendo has truly been a breath of fresh air to work with. Every person we have connected with, from sales to onboarding to our account manager, has been beyond helpful, communicative, and patient throughout the entire process.

Their team has made everything feel easy, organized, and supportive, and it has been such a pleasure working with them every step of the way. I genuinely cannot say enough good things about my experience with Okendo and would highly recommend them to anyone looking for a team that is knowledgeable, responsive, and truly cares about their partnerships.

We have been using Okendo for more than five years with great success. It’s been an excellent solution for our business and integrates seamlessly with our app ecosystem. Their platform is reliable, easy to use, and has helped us strengthen customer trust and engagement over time.

Great app with a convenient and intuitive setup process. The support team is responsive and genuinely helpful. It offers a wide range of useful features, and the widget integration is clean and straightforward without requiring a lot of code.

Easy to use platform with exceptional Customer Support and Onboarding Team. Okendo has helped us manage our customer reviews and our loyalty program and increase our conversion rates. Shoutout to Aboud, Brock and Laura for always answering our questions and for helping us achieve our goals.

Okendo has been a great partner for our team. The platform is intuitive, flexible, and continues to evolve in ways that support our business needs. Their support team is especially fantastic — always responsive, collaborative, and willing to help us find unique solutions tailored to our use cases. Highly recommend working with them.

Outstanding CSM support. The optimization recommendations made a meaningful impact. We went from collecting just a handful of reviews per day to consistently bringing in two dozen or more. Thanks for all the help, André!

Okendo is a game-changer for any Shopify merchant looking to build genuine trust. The integration with Klaviyo is seamless, making automated review collection feel personal rather than robotic.

Okendo has always been a great, easy-to-use platform, but I’m especially impressed with their customer support. I had the opportunity to brainstorm with Alex Abid on how to manage reviews for a new product, and he went above and beyond to make the process as seamless as possible. Thank you so much!

Your customer service is top notch. We experienced an issue caused by a Klaviyo outage, and Josh was incredibly helpful and professional throughout the process. He was quick to assist, kept us updated, and helped get everything resolved smoothly. Really appreciate the support from the Okendo team.