Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reseñas (1.085)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
19 de enero de 2022

Absolutely love this app! After doing countless demo's I decided to go with Okendo and it was the best decision. The app has all the features you need and they are all designed to improve customer experience, drive engagement, and in turn increase revenue. The support is 10/10. Every Shopify App should learn from them. I had zero issues with setup, they even offered to do some of the work for me and had the app customized for my brand on the first walkthru. And the best part is we saw results within hours of launching the app as several customers asked questions on our products and now everyone else can view those responses as well.

holiCHIC
Estados Unidos
7 días usando la aplicación
15 de noviembre de 2021

Support is very reactive when it comes to customizing the looks of your reviews. Haven't used all of the features yet but for now I dont have any issue with the app

Sandelier
Francia
6 días usando la aplicación
14 de noviembre de 2022

I have used this app for a long time with different customers and definitely is the best in the market.

ilovechamoy
Estados Unidos
6 días usando la aplicación
23 de abril de 2023

Have had an incredible onboarding experience from start to finish, and received assistance in ways I did not anticipate. Had I known the amount of care that would of into this, I would have signed up even earlier!

Estefania has been, and is, incredible holding our hand all the way through. We were delighted with the integration assistance received for Klaviyo by Vanessa.

Could not be happier so far with the experience.

We've used other review providers... "name brand" guys... you know who I am talking about... they did not commit any extra resources to assistance... just the sale.

This is the opposite experience.

Stoked

Thank You

Your Protocol
Estados Unidos
5 días usando la aplicación
8 de diciembre de 2023

This software works better than yopto, I will continue to use it

BKIEO
RAE de Hong Kong (China)
4 días usando la aplicación
4 de julio de 2022

Amazing experience with Okendo so for, I love the app and features. I did not like that they offer only in the higher packages the google integrations, more email sequences that are quite vital in the small package for a small business.

Fagaci
Estados Unidos
3 días usando la aplicación
29 de junio de 2022

After looking at literally *every* review app on the app store (including ones starting with Y, J, L, S - you name it...which took days!) and preparing to accept many compromises, I came across Okendo and it is hands down the best review app there is. Simple to use with the ability to easily moderate reviews and reward customers. A big shout out as well to Josh. My widgets weren't displaying correctly (due to some bad code in my theme) and he was able to fix it via chat. He also explained how to get store reviews to come up and then helped me set them up. I couldn't have asked for more.

Regarde Jewellers
Australia
2 días usando la aplicación
15 de noviembre de 2023

I was assessing a couple Review apps, and Okendo was by far the best. I'm not all too technical but setting it up was pretty easy as their UI was intuitive, and not only that, their support team is amazing. They're ACTUALLY helpful. I was working with both Laura and Josh, and they're amazing. I threw so many questions/requests at them, and they helped set things up on their end for me. They really went above and beyond and were patient all the way through. Their support team is the main reason why I went with Okendo. Overall, very happy with everything!

Fionna
Canadá
2 días usando la aplicación
11 de marzo de 2021

Amazing customer service - Amor has been extremely helpful in helping me set up the app for our shop. The interface is easy to use and I love all its unique features.

Matcha Union
Reino Unido
2 días usando la aplicación
7 de febrero de 2022

Absolutely amazing review platform and customer service from Okendo. Big thanks to Amanda for her help!

Snow Skin Co
Canadá
2 días usando la aplicación