Calificación general
4,8
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
9 de abril de 2022

Happy with the app and the customer service :)
Would recommend to other businesses as well. All the best to the team.

Aksa Home Decor
Australia
5 meses usando la aplicación
30 de enero de 2023

Okendo support has been top-notch! As a growing company, this attention to detail and support is precious to us. Angel has lived up to her name with my barrage of questions, knocking down each one with expertise.... thank you

We Sound Human
Estados Unidos
5 meses usando la aplicación
22 de marzo de 2022

we went to okendo from yotpo, and we could not be happier with this decision, support always willing to help, and help fast, functionality is great, and we could not wish for more from review app.

BURGA AU
Lituania
5 meses usando la aplicación
26 de enero de 2022

We love working with Okendo! The onboarding process was smooth, all team members have been super attentive and helpful and the Klaviyo integration is great. Lots of customization options and our Customer Success Manager has been a wonderful resource as we test, iterate and improve our customer review systems.

Back to the Roots
Estados Unidos
5 meses usando la aplicación
17 de septiembre de 2021

Great customer service and love the features that allows us to share feedback with our customers that they care about.

Epic Water Filters USA
Estados Unidos
5 meses usando la aplicación
28 de enero de 2022

Not only is Okendo flexible ( to your companies needs, your branding, the stage of your business...) it's also super easy to use. We also rate the level of customer service extremely highly.

Karmacist
Reino Unido
5 meses usando la aplicación
26 de enero de 2023

Amazing App, I also had some troubles adding the app to my store (my fault). And Angel at customer support was more than helpful when it came to her expertise and persistence. Thank you team!

Marine Moods
Australia
5 meses usando la aplicación
11 de julio de 2022

Great onboarding specialist who made set up and customization a cinch. Easy to navigate app and set up flows with Klaviyo.

Haus Labs by Lady Gaga
Estados Unidos
5 meses usando la aplicación
14 de marzo de 2023

Alannah was extremely helpful in getting Okendo set up. Great reviews platform - easy to filter data and export reports.

fieldbar.co
Reino Unido
5 meses usando la aplicación
7 de junio de 2022

Made the switch from Yotpo and we could not be happier. The platform is quite intuitive, but Okendo's real selling-point is its stellar customer service. Okendo support is extremely responsive at all hours of the day and chat representative are generally able to answer questions/solve issues right away. For more complicated inquires (when perhaps follow-up is necessary or input from another team is required)—we've consistently gotten detailed and thoughtful responses within 24 hours. My only platform functionality suggestion would be to make it easier/possible to test "coupon descriptions" in the coupon email design section. Overall though, kudos all around!!

Atmo Home
Alemania
5 meses usando la aplicación