Okendo: Reviews & Loyalty

Okendo has been a streamline integration for our store. Launching a new product is never an easy feat, and when finding product-market fit, feedback is a critical phase that Okendo is helping us achieve. I looked at both Yotpo and ShopperApproved, but it was a clear choice to go with Okendo’s Power Plan not only for the features but for the great customer service that was provided when working with Mor to find the best plan for us, Jade for a quick and smooth implementation, and the rest of the Okendo team. I’d highly recommend Okendo as the go-to review app for a new or established business! The team have gone above and beyond to meet my needs, and reviews started coming in almost immediately!

Fantastic tool to get reviews and a must-have for any shopify store as well as an amazing support team!

Amanda was so great in offering us support with our onboarding and implementation of the app answering to each and every question we had. The app is awesome and we are really excited to having started using it.

The platform is easy to use & helped us build all of our great reviews. Amazing customer service from Scott and the team!

Excellent customer service. The app has endless customization features to really tailor it to your particular business. The onboarding process is seamless and they are ready to help with any issues you might possibly have!

Okendo has been amazing! There isn't anything it's been missing for us so far, the integration was seamless and they handled installing it to our theme and making any customizations we wanted. I love that it can automatically publish reviews within guidelines we set so we aren't spending time having to approve things. Plus, customers can attach images and/or video, it integrates with Smile.io for loyalty incentives, and they even have a lookback option so you can send review requests for previous orders to get the reviews rolling in. They've been wonderful to work with and I would definitely recommend them!

The team are very helpful in getting the design and systems working as you need them. No question too big or too small and local support makes transversing the challenges of setting up a Shopify store super easy.

Powerful app, great interface, and star customer service from our rep Norma! The Okendo team in general has been very responsive and accommodating toward questions and requests.

Great product and excellent customer service from Nands!! Highly recommend. I've been using it on my website for a couple of years now and love it.

Onboarding process was extremely easy and smooth. UI is great as well. Just an overall top notch experience.