Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reseñas (1.023)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
18 de agosto de 2024

The Customer Service team is great at providing solutions and answering all our questions. Shiela has been a great help to us. Highly recommend Okendo for your reviews

Saint Valentine Jewellery
Australia
Casi 4 años usando la aplicación
1 de agosto de 2024

The Okendo app works great, the Okendo team provides great support. All in all, a great experience over the last 2 years of working with them on Reviews, Surveys, Loyalty, and now Referrals. I had the pleasure of working with Laura who has analyzed our store and provided recommendations to optimize our performance.

Peak Cocktails
Estados Unidos
Casi 2 años usando la aplicación
8 de agosto de 2024

Amazing customer support!! Paulo is the best. In general, I really love the capabilities and the team is so responsive and helps take on new asks to accommodate our business. We recommend Okendo to everyone in the industry and really appreciate their partnership.

Jukebox
Estados Unidos
Más de 1 año usando la aplicación
14 de agosto de 2024

Best reviews app on Shopify. The way its reviews integrate with quizzes, surveys, and loyalty makes it very powerful.

The Okendo team are also awesome.

Honest Paws
Estados Unidos
Casi 3 años usando la aplicación
19 de septiembre de 2024

Josh is great from Okendo, He helped us setup some advanced Klaviyo flows with custom triggers and helped us troubleshoot them when going live. Hes also helped with other settings across the products and is very responsive.

Simply Nootropics
Nueva Zelanda
3 meses usando la aplicación
18 de julio de 2024

This app has really great features. We use the email requests for reviews and reward system and have been very successful in collecting meaningful reviews from customers. The organization of the reviews and images/videos is exactly what we were looking for. But what really sets them apart is the excellent customer service they provide. They answer my questions on live chat within minutes and have been extremely helpful in setting everything up and helping us evolve!

Salty Mermaid Swim
Estados Unidos
Más de 1 año usando la aplicación
Fecha de modificación: 10 de octubre de 2024

Editing review: Okendo support came through wonderfully. Especially Paulo. Thanks!

Relaxe
Estados Unidos
2 meses usando la aplicación
Fecha de modificación: 25 de octubre de 2024

Okendo sets itself apart as a truly professional company, unlike many competitors that falsely advertise partnerships with big brands. They operate with transparency and integrity, offering exactly what they promise without resorting to dishonest practices. Their features for customer reviews, referrals, and loyalty programs are exceptional and have significantly helped enhance my store.

The customer support, especially from Adrian, is outstanding. They provide quick and thorough assistance, making the entire process smooth and stress-free. It’s clear that Okendo prioritizes long-term customer success over short-term gains, which is refreshing in this industry.

If you’re looking for a trustworthy app to build reviews and loyalty, Okendo is the way to go. Highly recommended!

cocobutik
Polonia
9 días usando la aplicación
Fecha de modificación: 21 de octubre de 2024

We had a lot of problems with the app trying to import past reviews from the obsolete Shopify review app. It was quite a headache. And then the reviews would not show on the product pages. Eventually, support was extremely helpful and Luiqi helped a whole hour to correct all errors!

Perfumes
Reino Unido
14 días usando la aplicación
11 de septiembre de 2024

Integrates well with Shopify and Klaviyo. Support is very helpful and responsive.

Village Hidden in Iron
Estados Unidos
Casi 2 años usando la aplicación