Okendo: Reviews & Loyalty

The customer service is helpful and friendly. They are patiently assist me to solve my problem. Although I have delay in replying them as in busy, they still reply in a good manner.

I am very satisfied with the customer service, I really recommend Okendo, they are very professional! The application is super complete and the reviews are great !

We worked with Tyler Iannantuono throughout our onboarding service, and It was truly the best experience we could have asked for. He made the onboarding process so much easier and made our transition to Okendo seamless. He was very helpful and answered all our questions, ensuring we felt good about this new platform. We are extremely happy with the outcome of this implementation and will continue to be using the platform.

This is [by far] the most impressive review software we've ever used, and we've evaluated quite a few different companies. Not only is the software and user experience -- both for us as business owners, and our customers superb -- but the customer service and detail to personalized attention we've received has been incredible. Okendo and the support team played a critical role in the rapid growth of our store and for that I'll be a customer for life.

Excellent app with amazing pricing and customer service! Highly recommend for anyone looking for a review app.

This app is great and the team (Scott & Alannah) were absoltuely amazing in setting us up and getting us started.

Great customer service and great product. I highly recommend it

Okendo is fantastic.

We've used a number of different service/product review apps, and Okendo is hands-down the best we've used. To top it off, the level of service we received from the team has always surpassed our expectations.

We were able to pull in our reviews from a number of previous sources and migrate them to Okendo. The enhanced information we are now able to glean from customers is great for us and for potential buyers. Being able to have slider ratings for values like 'value for money', 'fit, 'quality' is so useful, and all these can be customised by collection, so you can specify exactly what review information you want.

The widget is clean and can be customised. Review schema is inserted, so rich snippets pull through to the SERP. It integrates with Shopify Discounts, so offering discounts as an incentive for reviews is easy. They also provided us with an XML feed of our reviews, which was easy to integrate into our Google Merchant Account, and pull the reviews through to Google Shopping PLA's.

Okendo is enterprise ready, but priced super competitively. This platform will definitely disrupt the industry, and challenge Bazaar Voice, Reviews, Power Reviews, Yotpo etc etc.

We are delighted to be one of the early users of Okendo, and we are very excited about some soon to be released futures, particularly Q&A, which will be so helpful for our customers.

Deserves 10 Stars. Well done guys.

We've used a lot of Shopify apps - Okendo is at the very top of our list. The integration with our website was clean, professional and on-brand. The interface is super intuitive to use. But what stands out the most is the onboarding with our Customer Success Manager. Allison went above and beyond to make sure we got the most out of Okendo. And she is there to support us as we continue to grow. Go with Okendo, you won't regret it.

I am slowly learning to use this app - I am finding it quite straightforward. Customer Service has been great and are really quick to respond and find a solution.