Okendo: Reviews & Loyalty

Our review rate has improved significantly since switching to Okendo, and the survey functions have been very helpful. The app is easy to use and customer service is solid.
Would love to see the ability to get more in-depth with sorting and analysis for more complex customer surveys but I'm sure that's coming soon.

The app works great, and Shiela has provided great support to us as we've grown.

Top support from Luigi! Gave me the right info!

This app is soooo convinient! Also the customer service is so nice.

Very easy to use, and the account team are highly knowledgeable, informative, and pleasant.

Okendo has been trouble free from their hands-on onboarding. Customer support is very helpful and they've been very good at showing me where I'm missing opportunities in the platform.

Luigi is helpful! Okendo is a great tool!

My experience with okendo has been great so far easy to install and use. i was having trouble with one small thing however Kenn was very helpful and got it fixed up straight away.

Luigi is very friendly and fast response!

Great application with great customer service from the Okendo team. They are quick with responses and regularly reach out to offer one-on-one sessions on optimizing & improving the Okendo experience for our customers.

The forward facing review system is simple to setup and easy for customers to use, making for increased review rates, and in turn better conversion for our store.