Okendo: Reviews & Loyalty

Great onboarding process and easy implementation with our store. Plus, lots of great features. Would highly recommend this app.

Slick, flexible solution and prompt, helpful support. Well worth it if you are looking for a hassle-free, high-end solution.

Great value and features. Used a competitor for nearly 6x the price but I am blown away with Okendo. The functionality and price is fantastic. Great customer support, too.

I wish we had discovered Okendo a long time ago! Finally a platform that can do everything we want! Onboarding was exceptionally smooth and easy, their support team is responsive and super friendly and the widgets are all customizable so you can get the exact look you want. Very happy!

We were looking for a new platform and this app combined several of the things we wanted: a solid review system that displays nicely, supports video and photo reviews, product FAQ, and sliding scale product attributes. It's a tall order to ask any single system to cover all of these nicely, let alone at a reasonable price. We love that all of these are just part of the Okendo system and all integrate so cleanly. There were several other features that we only discovered as we worked through installation, like detailed email flows, Klaviyo integration, and customer attributes. All valuable additions that are just gravy on top of an already excellent system. And finally, what might be the most important part of any service: the customer service is absolutely fantastic. Integration was excellent and they were always available to help with questions and concerns. I wish every Shopify app had this level of support and dedication. A+ all around, and for a MUCH better price than other well known review platforms.

Amazing customer service - Amor has been extremely helpful in helping me set up the app for our shop. The interface is easy to use and I love all its unique features.

Scott & the APAC team had looked after us from day 1 as a Shopify Plus merchant. We felt well looked after and they responded to any questions we had very quickly. The features are all world-class however I believe another major benefit to Okendo is there support team that really goes above and beyond the call of duty! Thanks Scott & team!

I wasn't convinced 100% to use it but after doing some testing on it and dealing with their support team, I changed my mind and will go with full confidence with Okendo. Highly recommended

Review edit 3/10/2020 : Previously I gave a negative review because the price of this application is different from similar applications. The team from Okendo contacted me and offered me a solution to try this application even longer to compare the conversion results obtained from this application with other applications. I really appreciate for every offer they submit, it seems fair enough for them, at least I tried it first before deciding to give them a negative review. One thing that should be appreciated is that they have a friendly and responsive team and excellent service.

So far the best review app by a country mile! the migration and onboarding were a breeze. The onboarding support team led by Carolina were awesome to deal with and made sure i was utilising the full width of the product. Thanks Okendo