Okendo: Reviews & Loyalty

Great product, enjoy the review and survey features, and customer service is amazing. Always responsive and willing to go above and beyond to help.

What a great app! The customer support and set up was very quick and seamless with the help of their team. I would highly recommend this review app!!

Install is very lengthy and if you don't go for the very expensive plan you have no on-boarding help so good luck with that. To get on-boarding your spending a min of $300/mo and I can tell you your better off spending with Google Adds. The reviews do ZERO for SEO.

Everything I do for my Shopify cart is for business and this does nothing to attract more customers. Once there on your site reviews mean nothing. If you want a pretty little button on your site for $300/mo. then sign right up but there are many Google Review Apps you can install with Shopify for 4.99/mo. that do the exact same thing.

The people are nice you deal with and they do respond. It's not the people it's the product. It just has no value added to your store. Sorry :(

Update: went back and got the cheaper version and it's WAYYYYY worse. There is zero support and good luck getting it to work. Two months later and my google feed is still not working! They just email you excuses and WILL NOT get on a phone. Two months of trying and wasted all my time and money. DO NOT USE companies that have no phone support. You will regret it.

Great customer support. Had an issue with an integration and was able to resolve quickly and effectively. Highly recommend!

Such a user friendly app. Amazing customer support, very customisable to the brand needs. Couldnt recommend more!

Good platform with a major flaw for our business: you can't pin the reviews to URLS, only to Product IDs, so if you have to archive a product to maintain historical data, but want to retain the SEO value for your URL slugs with an updated product, you lose all the reviews for that product.

5 stars to Shiela for the support!

The Okendo team have been supportive and have been able to provide super-fast support for a number of modifications to the customer-facing aspect of the app that I couldn't have made without them. Additionally, Josh from their team has been exceptional, facilitating the transfer of reviews from Wordpress to Shopify with as much smoothness as possible. My sincere thanks to them.

Help with product review sync: Okendo customer service and Technical Support -
friendly, great communication, very efficient - 5*

Juan on the support team was very helpfull, he solved my problems and was very polite. 5 stars all over! :)