Okendo: Reviews & Loyalty
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Okendo is a very easy app to use and it performs well. Allison, our customer success manager, has been more than helpful with set up. If we have any trouble implementing new features from the app, Allison makes sure to set everything up correctly in a timely manner.
Super helpful support from Noelle who organised the Okendo team to install the app on our new store for us. Absolutely recommend Okendo, especially for the amazing service you receive from them as a customer.
By far the best review platform out there. I'm thrilled with the mobile-first design, easy-to-use back-end, and streamlined user experience. The team has been incredibly helpful and responsive, and made our migration an absolute breeze. Thanks for making such a great product, Okendo!
This is my favorite Shopify app! Awesome functionality and customization. Also, their support is so helpful and respond so quickly. Definitely recommend for customer reviews!
The Okendo app and staff have both been amazing. Very easy to use and work with and at a fair price, all the things you'd hope for in an app.
Love the product, it is easy to use and well executed. Always happy with the customer service - super responsive and helpful
Great app!
Okendo has been such a useful tool for our small business in conjunction with our loyalty program. The team are always super responsive and helpful with advice and fixes! Thank you!
Excellent from the initial demo through publishing Okendo live on our site. While we were very happy with our past reviews platform, it didn't afford us the opportunity to add custom forms and attributes in such an attractive layout. Our site's overall professional feel was vastly improved and customers can now feel more confident purchasing after reading the measurements of other women with body types similar to their own. This app is a no-brainer and while we even worked with YotPo for years, Okendo far exceeds them in regards to the care they have for their clients, dedicated support staff, customizability, and user-friendly interface. UPDATE: Okendo continues to prove to be the best of the best with superior customer service. They've gone above and beyond to be there for Midori anytime we need it. Customizing our look and assisting us with getting integrated with new theme updates often! https://www.midoribikinis.com/
We've been using Okendo since it launched. I was very interested in what they were offering since their competitor's rates for these services were beyond our budget and frankly didn't make sense for a small company like ours. Their customer service is personal and attentive and the features they offer for the price are excellent value. They were able to seamlessly port all of our prior reviews over to their app, so nothing was lost in the transition. Personally, I think there is great value in having highly visible customer reviews on each product page. We are an artisan skincare company and for new buyers who aren't able to try our products in a store, customer reviews are an integral part of making on-line sales. I have a number of customers who also like to take advantage of the reward system for leaving reviews. An excellent app for very fair price!
Switched to Okendo from Yotpo. Interface is much cleaner, no bugs to date (constantly had issues on Yotpo), and support is super helpful.